Shop Ambassador – Production Operations

Join a leading manufacturing company where technology and production work hand in hand to drive operational excellence. The Shop Ambassador will play a key role on the shop floor ensuring that manufacturing systems are used correctly and consistently across departments.

This role serves as the bridge between production teams and internal technology groups helping identify issues communicate operational needs and support smooth system usage. The ideal candidate is comfortable working directly with operators supervisors and managers while ensuring systems and processes are functioning efficiently.

This position is ideal for someone who understands manufacturing workflows enjoys solving problems and can support teams by helping them properly use internal systems and tools to keep production running smoothly.

Key Responsibilities:

Support day to day use of production software on the shop floor

Serve as the primary contact for system related questions and issues

Identify and document system issues and improvement opportunities

Assist with testing and rollout of system updates and changes

Train and support operators and supervisors on system usage

Ensure production data is accurate and consistently used

Help prioritize operational issues impacting production

Qualifications:

Experience working in a manufacturing or production environment

Strong understanding of shop floor workflows

Comfortable supporting and training production teams

Strong communication and organizational skills

Detail oriented with a problem solving mindset

Ability to collaborate with operations IT engineering and software teams

Location: Newark NJ

Type: Full time

Salary: $70000$120000/year

To apply send your resume to

with the subject line:

Shop Ambassador Job ID #3336827

To get the full list of current career opportunities WhatsApp

Refer a friend and earn up to $1500 upon a successful hire