Customer Service Specialist
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Join ARMA as a Customer Solution Specialist No Experience Necessary!
Melbourne CBD Full-Time
Looking to launch your career in customer service Join ARMA Group an ASX-listed leader in credit management helping some of Australias biggest brands resolve debt with empathy and innovation.
What Youll Be Doing:
Handling inbound & outbound calls with care and professionalism
Supporting customers facing financial hardship
Negotiating fair compliant payment solutions
Resolving account issues and overcoming objections
Hitting KPIs while living ARMAs Core Values
What Youll Need:
Strong communication skills (verbal & written)
Confident with Microsoft Office & quick to learn systems
Empathy resilience & emotional intelligence
Great time management and attention to detail
Customer service experience is great but not essential!
Why ARMA:
Full training and clear career pathways
Incentives and bonus rewards
Wellness support via Employee Assistance Program
A high-performing supportive team culture
Be part of a fast-growing ASX-listed national brand
ARMA Welcomes Diversity
Were proud to be an equal opportunity employer embracing diversity across gender culture disability and identity. If you meet the criteria we want to hear from you.
Apply Now!
Send your resume and cover letter to:
Applicants must have valid Australian work rights
Police check required for successful candidates
Start your career with purpose join the ARMA family today.
Required Experience:
Junior IC
