Product Operations Lead

To save time applying Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this positionat this time.

Whowerelooking for

TFSEnterpriseData & TechnologyPlatforms team isseekinga passionate and highly motivated Product Operations & Enablement this strategic role you will partner closely with Product Engineering and cross-functional leaders to drive transparency consistency and data-driven rigor across the product organization. Reporting to the Head of Productyou will sit at the intersection of product vision and operational execution ensuring that our scaling efforts are well-managed and anchored by a continuous user-centric feedback loop.

Whatyoullbe doing

Imagine a typical day where you empower product teams with clear frameworks and actionable insights that accelerate decision-making and execution. Success means enabling a mature agile product operating model that continuously evolves with best practices and emerging methodologies while fostering strong alignment across teams.

• Own the development and implementation of consistent planning and execution frameworks that support quarterly prioritization roadmaps and dependency management.

• Drive the optimization of the productoperatingmodel tracking adoption and quality through a comprehensive product maturity scorecard.

• Build andmaintainintegrated measurement strategies that capture customer advocacy andidentifyfriction points to enhancethe productexperience.

• Aggregate customer feedback usage data and KPIs into dynamic dashboards that empower teams with actionable insights.

• Lead communication strategies for product planning launches and experience releases to ensure cleartimely and effective information flow across customersstakeholdersand C-Suite leaders

• Manage operational reporting processes including Weekly and Monthly Business Reviewsproductand customer metrics to sustain organizational performance.

• Optimizeengagement channels to strengthen connections between the Enterprise Data & Technology organizationandinternal customers informingroadmaps and priorities.

What you bring

• Bachelors degree that providesa strong foundationin product operations organizational change or related fields.

• 10 years of experience in product operations enterprise consulting technology transformations or organizational change management.

• Deep understanding of product management principles and agile development methodologies.

• Proven ability to build enablement tools frameworks and dashboards that drive operational excellence.

• Strong strategic thinking organizational skills communication prowess and analytical capabilities.

• Experience working with analytics platforms and customer feedback tools to inform decision-making.

• Demonstrated success influencing cross-functional teams without direct authority.

• A genuine passion for empowering product teams to solve meaningful customer problems.

Added bonusif you have

• Advanced degree that deepens yourexpertisein product strategy organizational development or technology management.

• Extra years of experience leading large-scale product operations or transformation initiatives.

• Specialized skills in emerging methodologies such as AI-driven software lifecycle management

• Certifications in agile frameworks product management or change management that enhance your impact.

Whatwellbring

During your interview process our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork flexibility and respect

• Professional growth and development programs to help advance your career as well as tuition reimbursement

• Team Member Vehicle Purchase Discount.

• Toyota Team Member Lease Vehicle Program (if applicable).

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match as well as an annual retirement contribution from Toyota regardless of whether you contribute

• Paid holidays and paid time off

• Referral services related to prenatal services adoption childcare schools and more

• Tax Advantaged Accounts (Health Savings Account Health Care FSA Dependent Care FSA)