Director of Delivery Governance

Orion180 is seeking a Director of Delivery Governance to build and lead the governance function that ensures delivery quality vendor accountability and process standards across the Innovation and Technology organization.

This role owns SDLC standards vendor performance management ITGC controls documentation strategy and capability development. The Director manages both onshore governance staff and dedicated governance resources and is accountable for ensuring both strategic delivery partners meet contractual SLAs and quality expectations. This position reports directly to the VP of Innovation & Technology. This is a hands-on leadership role in a fast-moving environment. We value leaders who lead from the front - setting direction while staying close to the details. Youll build frameworks coach teams and contribute directly alongside the people you lead.

WHAT YOULL DO:

• Vendor Governance: Establish and manage the vendor governance framework for both strategic delivery partners. Define SLAs publish scorecards conduct monthly operational reviews and manage escalations. Ensure contractual obligations are met.
• SDLC Standards: Define and maintain the software development lifecycle standards including the 9-stage project delivery flow Definition of Ready Definition of Done and release readiness criteria. Make sure all streams and vendors follow the same process.
• ITGC Controls: Own the IT General Controls framework. Ensure SOC 2 evidence collection is operational access management policies are enforced and change management controls are documented and auditable.
• Documentation Strategy: Lead the documentation sprint to capture the institutional knowledge documentation and transfer programs. Manage the Technical Writer and vendor documentation resources. Establish the knowledge capture gate for employee exits.
• Delivery Metrics: Build delivery performance dashboards with governance team members. Track sprint velocity deployment success rates defect escape rates and vendor performance metrics.
• Capability Development: Oversee onboarding programs communities of practice and capability development for both internal and partner resources through the vendor Training & Onboarding Lead.
• Planview/ADO Governance: Define the integration governance rules between Planview and Azure DevOps. Ensure work item traceability status mapping and reporting integrity across both systems.
• Process Improvement: Continuously evaluate and improve delivery processes based on retrospective findings metrics trends and industry best practices.

WHAT WERE LOOKING FOR:

• Education: Bachelors degree in Business Computer Science Information Systems or related field.
• Experience: Minimum 7 years in delivery management governance or PMO leadership roles within technology organizations.
• 5 years managing vendor relationships in outsourced or strategic partnership models including SLA definition and scorecard management.
• Strong experience with SDLC governance ITGC controls and SOC 2 compliance requirements.
• Experience building delivery metrics programs and performance dashboards.
• Proven ability to establish process standards and drive adoption across multiple teams and vendors.
• Strong understanding of Agile delivery frameworks (Scrum SAFe Kanban) and project management methodologies.
• Experience with Planview Azure DevOps or similar portfolio and project management tools.
• Insurance or financial services industry experience preferred.
• Excellent communication and stakeholder management skills at all organizational levels.
• PMP SAFe or ITIL certifications preferred.
• Demonstrated player/coach leadership style - you set the strategy AND roll up your sleeves to execute. Youre comfortable building the first version of a process template or deliverable yourself rather than waiting for your team to be in place.

WHATS IN IT FOR YOU:

Join Our Team & Make an Impact! At Orion180 we dont just meet expectations we exceed them. If youre ready to take your career to the next level and be part of a growing forward-thinking company apply today!

• Dynamic Environment: On-site role with a fast-paced and collaborative team culture. Results-driven office where your contributions make a real impact.
• Compensation: Competitive base pay and performance bonuses.
• Career Growth: Mentorship growth tracks and professional development.
• Benefits: Medical dental vision 401k paid holidays PTO and more!

ACTION Required: As part of our hiring process we ask applicants to complete a brief assessment designed to provide insight into work style preferences and alignment with the role and our team. The assessment takes approximately 20 minutes and request that you complete this prior to your scheduled screening time of your choice. You can access the assessment here: TRAITS Assessment

The office environment is fast-paced and collaborative. An employee must be willing and able to work their regularly assigned work schedule onsite and in times of need be able to work an extended schedule depending on company or departmental needs project requirements or customer demands.

While performing general duties for this position the employee is regularly required to sit stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking listening comprehending and reading; being able to lift light objects (<25 lbs); and using standard office equipment such as computers printers and addition there is an occasional need to bend twist or squat down to open/close cabinets and reach for files or other standard office-type objects.

Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.

Reasonable accommodations are available for qualified individuals with disabilities during the application process. Applicants who need accommodations may email to request assistance.

Required Experience:

Director