Solutions Architect

Harmony Healthcare IT

Job Location:

South Bend, IN - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Company Description:

Harmony Healthcare IT (HHIT) provides technology solutions for healthcare organizations by safeguarding protected clinical information increasing productivity and maximizing cash flow. HHIT specializes solely in healthcare technology driving accessibility security efficiency and quality for our customers who rely on accurate clinical data to provide care for their patients. HHIT is best known for excellence in data extraction migration and retention of healthcare records ensuring system reliability and data integrity 24/7. HHIT is growing and seeks to add key members to the team to help continue our mission of helping the healthcare system work better for everyone.

HHIT has established core values for the workplace. This helps to maintain a culture of excellence and provides guidance in our daily work.

HHITs core values are:

Do the right thing
Be easy to work with
Exceed expectations
Serve humbly
Never stop improving

Position Summary:

The Solutions Architect is responsible for examining and analyzing business requirements to understand goals constraints and requirements required to design end-to-end technical solutions. They will exhibit extensive technical and product knowledge to position the right solution rather than optimizing the architected solution solely for deal closure. This position is entrusted with building a unique understanding of the customers needs and creating technical documentation that ensures successful project implementation through the application of HHITs product portfolio within industry-standard infrastructure and service components. Building and maintaining relationships with fellow associates stakeholders and customers is a critical aspect of this position. You will be required to solve complex problems through critical thinking and quantitative analysis. Growing the business through efficiency and standardized design is a necessity. This position can be in-person fully remote or a hybrid role.

Primary Responsibilities:

Collaborate with Sales Sales Operations Product Solution Engineering team members to understand define and document customer requirements. As the voice of delivery during presales the Solution Architect will advocate for appropriate alternate approaches/contingency planning and designs define clear scope boundaries and confirm Customer readiness around scope and requirements. The approach and architected solution will set up proposed work for successful achievable implementation.
Hold discussions with prospects vendors and third parties to deliver architecture requirements to support archival and/or migration solutions
Ability to communicate infrastructure recommendations to Customers and/or the HHIT Operations team. Provide additional clarity and collaboration around a proposed solution as needed.
Build maintain and expand library of standard architecture models plans and deliverables
Assist the Solution Engineering team in identifying evaluating and qualifying Vendors to assist with infrastructure solutions (e.g. platforms frameworks cloud services) where needed
Stay informed on industry news and trends products services competitors relevant information about legacy existing and emerging technologies and the latest product-line developments
Understand product data flows and implementation methods in relation to the architected solution
Demonstrate and support reasoning for solution architected in terms of efficiency scaling and reliability. Design solutions with a high probability of implementation success by balancing Customer requirements HHITs operational realities proactive identification/escalation between Customer requirements and delivery capabilities during the presales cycle and pivoting to alternative approaches where necessary while maintaining HHITs ability to deliver on time within budgets and with high quality.
Establish and maintain a formal recurring feedback loop with Data Integration leadership to review recently delivered projects comparing designed solutions versus actual implementation understanding gaps/deltas root cause challenges with solution design implementation and lessons learned
Actively solicit feedback from Operations delivery teams on presales solution designs in regards to quality completeness of artifacts accurate of effort estimates feasibility of design solutions and gaps in Customer discovery that resulted in rework or scope changes using this input to refine discovery frameworks improve solution design practices and update architectural implementation/design standards
Clearly communicate the reason for the proposed solution and any related good better best options limitations considerations and/or tradeoffs
Function as a Business Development liaison to the following departments: Development IT and Operations
. Assist with training Business Development team members as it pertains to product offerings and supporting infrastructure requirements.
- Assist with Business Development team member onboarding as it pertains to functions of the Solution Engineering team.
- Assist with onboarding training and mentoring Solution Engineering team members
Participate in project Kickoff meetings with Data Integration teams as needed to clarify design decisions answer solution implementation questions validate infrastructure implementation approaches and confirm alignment between presales solution design and delivery execution plans
Demonstrate and respond to requests related to the architected solutions compliance with guidelines and governance requirements
Create standard discovery analysis models that help inform and expedite solution design and creation
Develop and maintain deep operational knowledge of HHITs Data Integration capabilities including data extraction and migration tooling (proprietary and/or third-party) standard operating procedures (SOPs) infrastructure deployment patterns delivery team skill sets and historical project performance data across different Customer environments and use cases
Participate in Customer Technical Planning sessions during project startup to align solution implementation approaches (e.g. data conversion projects requiring on-premises or client-hosted infrastructure) and gather firsthand feedback from Customer technical resources on implementation challenges for proposed solutions
Engage and assist with architectural collateral required for Request for Proposal/Information inquiries as it pertains to:
- Infrastructure requirements and collateral technical implementation milestones prerequisite activities and core technical dependencies to ensure smooth solution implementation
- Identification and documentation of Customer readiness requirements within RFP responses clearly articulating what the Customer must provide and when these items are needed relative to project milestones to prevent delays and set clear expectations during presales discussions
Travel up to 10-15%
Complete other job related assignments and special projects as requested

Required Skills/Abilities:

Exceptional communication analytical and problem- solving skills
Strong interviewing skills and attention to detail
Advanced knowledge of infrastructure components (e.g. compute storage networking security DR) and their dependencies whether on-premises cloud or hybrid
Independently driven resourceful and able to deliver results with minimal direction
Superb organizational skills time management and attention to detail

Proven ability to effectively prioritize and handle multiple tasks and projects
Ability to effectively communicate and translate complex technical concepts to stakeholders

Working knowledge of database system requirements as they relate to the solution
Disciplined in project scoping and implementation requirements gathering
Driven to complete project work to meet aggressive timeline expectations
Willing and ready to exceed HHITs core values for this position
Exceptional ability to use visual design and diagramming tools to relay technical concepts through visualization
Responsible for protecting data entrusted to HHIT by customers or other parties which is demonstrated through strict adherence to HHITs data security and privacy policies and procedures
Functional knowledge of using standard Microsoft Office products such as Outlook Work Excel Powerpoint Visio

Required Application Collateral/Applicant Will Provide

A portfolio with a minimum of two (2) previously architected technical solutions is required.
- These should be recent examples within the last 24-36 months
- These should be differing in size and scope; they may not be two technical visuals for the same solution implementation
- These should be submitted/shared in an Adobe PDF file format directly from the product used to design them (e.g. they should not be screen captures from a PPT presentation etc.)
- These may not be example materials whereby AI was utilized to architect them. These must be the applicants own original work. Anonymization of artifact names within portfolio examples is acceptable/expected.

Education & Experience:

Bachelors degree or equivalent experience
2 years of proven experience in technology solutions engineering and/or solutions architecture
Demonstrated experience as a strong leader who can prioritize well communicate clearly and effectively influence cross- functional teams
Demonstrated data-driven decision making and quantitative analysis skills
Demonstrated ability to think strategically while staying on top of tactical execution
Demonstrated success in cultivating strong working relationships and guiding cross-functional teams through influence versus direct management
Demonstrated ability to utilize architectural design and visualization software. Microsoft Visio preferred.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer
Must be able to lift to 15 pounds at times

Required Experience:

Staff IC

Company Description:Harmony Healthcare IT (HHIT) provides technology solutions for healthcare organizations by safeguarding protected clinical information increasing productivity and maximizing cash flow. HHIT specializes solely in healthcare technology driving accessibility security efficiency and...