Senior Site Reliability Engineer
Norfolk, MA - USA
Job Summary
Arctiq is a global intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure Networking & Connected Experiences Cybersecurity Data & AI Autonomous Operations & Intelligence and Enterprise Service Management. We help organizations operate secure and modernize complex environments by unifying infrastructure networking data security automation and observability under a single integrated operating model. Our work focuses on helping customers reduce operational friction improve resilience and make better faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.
The Senior Site Reliability Engineer is a technical leader responsible for architecting the reliability strategy for large-scale distributed government systems. You will lead the implementation of the SRE framework driving the adoption of SLO-based management and advanced automation. As a subject matter expert you will mentor mid-level engineers and interface with government stakeholders to ensure system resilience and performance meet mission requirements.
Key Responsibilities
- Reliability Architecture: Define the strategy for Service Level Objectives (SLOs) and Error Budgets. Design complex telemetry pipelines for full-stack observability.
- Strategic Automation: Design and govern the enterprise Infrastructure as Code (IaC) standards. Develop custom tooling to automate complex recovery procedures and system scaling.
- Incident Command: Act as the Incident Commander for major system outages leading the technical response and directing the Root Cause Analysis (RCA) process.
- Security & Compliance: Lead the integration of security-as-code within DevSecOps pipelines ensuring full compliance with RMF and NIST 800-53 standards.
- Mentorship: Provide technical guidance and mentorship to Mid-Level SREs and developers fostering a culture of reliability across the organization.
Required Qualifications
- 7 years of experience in SRE or DevOps with significant experience in distributed systems.
- Expertise in Go Python or Java and advanced knowledge of Linux internals.
- Extensive experience managing production Kubernetes environments and complex cloud architectures.
- Proven track record of defining and meeting SLOs for high-availability systems.
- Experience navigating government Risk Management Framework (RMF) processes.
- Education: Bachelors or Masters degree in Computer Science or Engineering.
- Certifications: CKA (Certified Kubernetes Administrator) and industry observability certification preferred
Required Experience:
Senior IC
About Company
As a systems integrator and managed service provider, Arctiq provides Hybrid Cloud Infrastructure, Networking, Cybersecurity, Data and AI, Autonomous Operations, and ESM to deliver measurable outcomes.