Case Manager Complex Cases

Case Manager - Complex Cases
Full-time
Annapolis/Greenbelt/Hybrid
Mid-Senior Level

About SilverStay

SilverStay is on a mission to revolutionize hospital discharge. We help hospitals families and post-acute providers work together to ensure even the most complex patient discharges happen smoothly quickly and compassionately.

Our model blends embedded hospital support with advanced data tools to reduce length of stay (LOS) alleviate weekend discharge bottlenecks and transform how care transitions happen.

We are seeking Case Managers (LCSWs MSWs & RNs) to manage complex discharges with two partner hospitals; splitting time between Annapolis and Greenbelt MD.

This role is ideal for a motivated outcomes-driven professional who thrives in fast-paced environments and wants the flexibility creativity and autonomy to improve how patient discharges are handled.

Unlike traditional hospital case management this role gives you the chance to innovate collaborate and directly impact patients and families during critical transitions of care.

What Youll Do

• Facilitate safe and successful discharges for complex patients by navigating barriers and driving innovative solutions across hospital teams and post-acute care settings within SilverStays preferred provider network including SNFs LTACHs rehab home health and community resources.
• Use creativity and resourcefulness to solve discharge challenges without the constraints of hospital bureaucracy.
• Participate in team rounds care team huddles and engage with patients and families to ensure seamless communication across all stakeholders.
• Present reports to hospital leadership on progress scalability efforts and results proposing adjustments as needed.
• Build and refine scalable workflows and processes that increase efficiency and outcomes.
  Partner with SilverStay leadership and hospital teams to track key metrics (LOS readmission rates discharge success) and continuously improve results.
• Leverage technology and data-driven insights to transform how complex cases are managed.

Who You Are

• Licensed RN LMSW or LCSW
• Experienced in case management discharge planning or transitional care.
• Skilled at navigating post-acute settings (SNF LTACH rehab home health).
• A patient and family-centered communicator with empathy professionalism and persistence.
• Ambitious and entrepreneurial eager to grow innovate and take ownership of your work.
• Thrives in high-responsibility high-ambiguity environments where adaptability and creativity are key.
• Tech-savvy and excited about the role of innovation in healthcare.

Why Join SilverStay

• Autonomy & flexibility: This isnt a rigid 7-to-7 hospital shift. Youll have the freedom to manage your time and approach as long as you deliver results.
• High expectations high support: We set ambitious goals but we also make sure our team has the tools and backup to achieve them.
• Growth potential: No cap to your impact no cap to your salary. As SilverStay grows so can you.
• Values-driven: Empathy. Creativity. Collaboration. Ethical Conduct. And always wowing patients and clients.
• We take care of our people: When you need help youll get an answer right away. We prioritize responsiveness support and being genuinely good colleagues.

Compensation & Benefits

• Competitive Salary: $90000 - $130000; commensurate with experience and potential impact.
• Performance-Bonus: Bonus structure that can add 10% to 40% of base salary tied directly to outcomes and results. Paid out quarterly.
• Health & Wellness: Comprehensive medical dental and vision coverage - including spouse and family.
• Retirement Planning: 401(k) with employer contribution.
• Paid Time Off: Generous PTO plus holidays.
• Flexible schedule with autonomy to structure your time around outcomes not shifts.
• Professional Development: Ongoing training mentorship and opportunities to grow into leadership as SilverStay expands.

SilverStay is a 2024 Baltimore Business Journal Best Places to Work! Learn more about SilverStay here.