Senior Manager, Learning Technology Optimization

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Learning & Development (L&D) at TD has an ambitious goal to become the global benchmark where every colleague thrives and never stops learning. Through our learning solutions we build capabilities that grow colleagues today tomorrow and throughout their careers to drive business performance.

Job Description:

The Senior Manager Enterprise Learning Technology Optimization is a senior leader within the Learning & Development Centre of Excellence accountable for enterprise business ownership governance and optimization of learning technology platforms data and integrations. The role shapes and executes the enterprise learning technology strategy for a large complex and highly regulated organization supporting over 100000 colleagues.

Reporting to the AVP Enterprise Design & Digital Learning Experience this role operates with a business product owner mindset serving as the enterprise authority for learning technology direction intake and investment decisions ensuring platforms data and digital learning experiences are integrated scalable and aligned to business talent and regulatory priorities. This role operates at the intersection of learning strategy HR strategy data risk management and change leadership with a strong emphasis on defensible decision-making and executive confidence. The role requires strong executive presence deep knowledge of the learning technology market and the ability to bring together strategy technology data and learner experience in a clear and actionable way.

Key Accountabilities:

Enterprise Learning Technology Strategy and Execution

• Define and execute the enterprise learning technology product vision multi-year roadmap and backlog balancing platform stability modernization and innovation

• Act as the business product owner to translate enterprise talent strategy learning priorities and regulatory requirements into clear technology outcomes and investment decisions

• Identify opportunities across Learning and Development to improve efficiency effectiveness and learner experience through technology

• Build compelling business cases and recommendations to secure executive alignment and investment

• Establish and govern L&D intake prioritization and decision frameworks for learning technology initiatives ensuring alignment to strategy value risk and capacity constraints while articulating opportunity costs sequencing and dependency impacts

Learning Technology Ecosystem Leadership and Platform Modernization

• Provide enterprise leadership across the end-to-end corporate learning technology landscape operating as the business product owner accountable for product direction integration and value realization including learning platforms experience layers content ecosystems learning operations tools analytics and emerging learning technologies

• Maintain a deep current understanding of the global learning technology market including vendors platforms and implementation models to inform strategic direction and roadmap decisions

• Lead the modernization and evolution of the learning technology ecosystem ensuring solutions are scalable secure compliant and designed to deliver a high-quality learner experience at enterprise scale

• Lead a major enterprise LMS migration with end-to-end accountability bringing strong platform expertise disciplined execution and sound judgment across planning vendor engagement business case development implementation oversight data transition change adoption and decommissioning

• Partner closely with HR Technology IT Procurement vendors system integrators and business stakeholders to ensure strong platform integration data integrity and sustainable operations

• Clearly articulate risks tradeoffs dependencies and recommendations to senior leaders balancing near term delivery with longer term platform strategy

Learning Data Analytics and Insights

• Advance the maturity of Learning and Development data reporting and insights to better demonstrate learning impact and inform decision making

• Partner cross functionally to strengthen governance analytics capability and executive level reporting across learning platforms and experiences

• Support learning data integrity privacy retention and regulatory compliance across learning platforms and integrations

• Partner with HR Privacy Risk Legal and Technology governance teams to identify document and remediate learning technology risk events

• Ensure learning analytics and reporting practices are defensible auditable and aligned to enterprise data governance standards while advancing executive-level learning insights

Leadership Executive Partnership and Influence

• Lead develop and grow a team of specialized learning technology and data professionals building strong capability and accountability translating learning needs into scalable technically feasible and compliant solutions

• Act as a trusted advisor to senior HR and business leaders providing clear options and integrated recommendations

• Build strong capability in structured problem definition risk articulation and executive-ready recommendations

• Demonstrate strong executive presence with the ability to synthesize complex strategies and technical concepts into concise compelling narratives for senior forums

• Provide enterprise level leadership on AI automation and emerging learning capabilities evaluating and governing AI-enabled solutions within the learning technology ecosystem; guiding L&D leaders on responsible adoption across the learning function; and balancing experimentation with enterprise controls risk awareness and value realization

Market Insight Vendor and Stakeholder Leadership

• Bring external perspective on learning technology trends vendors and emerging capabilities to inform enterprise decision making

• Influence and partner with learning technology vendors to evolve their offerings in line with enterprise needs

• Build strong partnerships across HR Learning and Development and business stakeholders to drive alignment and adoption

Change Management and Adoption

• Provide enterprise change leadership for major learning platform initiatives ensuring delivery is supported by effective communication enablement and sustained adoption in partnership with L&D HR and technology teams

• Drive ongoing enterprise adoption of learning platforms and tools embedding effective change management communication and enablement as part of platform evolution

• Build learning technology fluency across the Learning and Development function enabling leaders and teams to confidently represent the learning technology strategy and roadmap with their stakeholders

Role Requirements:

• 10 or more years of progressive experience in Learning and Development Learning Technology HR Technology or Digital Enablement

• Proven experience leading or supporting enterprise LMS transformations or migrations in large complex organizations

• Demonstrated understanding of learning technology ecosystems integrations data and enterprise learner experience

• Strong leadership experience in complex matrixed environments with multiple senior stakeholders

• Exceptional communication and presentation skills with the ability to influence and advise at executive levels

• Strong analytical critical thinking and problem-solving skills

Strong Assets:

• Experience with large-scale LMS platforms such as Workday Learning SumTotal / Cornerstone or comparable enterprise systems

• Experience operating as a business product owner or product manager for enterprise HR or learning platforms including roadmap ownership backlog prioritization and cross-functional delivery

• Background in regulated or risk managed environments such as financial services

• Experience working with agile or product-oriented delivery models

• Exposure to learning analytics workforce insights or people analytics

• Experience applying change management principles to large-scale learning or technology transformation

Summary:

The successful candidate is a strategic integrator and change leader who brings clarity to complexity balances vision with execution and connects learning technology decisions to real business and talent outcomes. They combine strong market insight with pragmatic delivery and executive presence with the ability to operate deeply in the details when required.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):