Settlements Officer

Who is Shift

At Shift were business specialists dedicated to helping Australian SMEs take control of their cashflow streamline trade terms and choose the right financial products.

We believe Australian businesses are the driving force behind our economy and are core to our communities. Thats why our business expertise focus on relationships and market-leading technology is at the core of everything we do. Weve helped solve the credit and payment pain points for more than 30000 businesses providing over $6 billion in aggregate funding.

Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. Youll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses.

About the Role

As a Settlements Officer at Shift you will play a critical role in ensuring our clients business loans are settled accurately efficiently and in line with regulatory and internal risk requirements. You will be responsible for coordinating loan disbursements managing settlement documentation and working closely with internal teams and external partners to deliver a seamless customer experience.

This role suits someone who is detailoriented operationally strong and comfortable working in a fastpaced highgrowth environment. You will be part of a collaborative and supportive team contributing directly to customer outcomes and the overall success of Shifts lending operations.

Duties & Responsibilities:

• Coordinate the disbursement and collection of loans through the companys Loan Management System.

• Review and validate settlement documentation to ensure completeness accuracy and compliance with internal policies and regulatory requirements.

• Verify customer facility and security information in line with company banking and credit policy prior to settlement.

• Liaise directly with clients brokers suppliers vendors internal teams and external partners to manage settlement timelines and expectations.

• Maintain manage and update settlement data and records to ensure accurate reporting and audit readiness.

• Complete reconciliations and postsettlement checks as required.

• Ensure adherence to AML CTF and internal risk and compliance frameworks.

• Proactively identify and escalate issues that may impact settlement timelines or customer endtoend settlement processes for asset finance and/or business lending facilities.

• Monitoring settlement queues and prioritising work to meet service level expectations.

• Responding to settlement enquiries from internal stakeholders and external partners.

• Supporting continuous improvement initiatives by identifying process gaps or inefficiencies.

• Contributing to a strong risk and compliance culture through consistent and accurate execution of settlement controls.

Skills & Experience required:

• Previous experience in settlements within the asset finance and/or business finance industry is preferred.

• Experience in fintech banking or financial services is highly regarded.

• Sound understanding of AntiMoney Laundering (AML) and CounterTerrorism Financing (CTF) obligations.

• Familiarity with loan documentation settlement workflows and funding processes.

• Strong attention to detail with the ability to manage multiple settlements concurrently.

• Excellent written and verbal communication skills with confidence engaging a wide range of stakeholders.

• A proactive solutionsfocused mindset with a willingness to take ownership and initiative.

Qualifications:

• Tertiary qualifications in Business Finance or a related field preferred but not required.

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Key benefits:

• Collaborative teams a flat structure means everyone can learn from colleagues and senior leaders around the business.

• Be involved come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.

• Flexible working environment were headquartered in North Sydney with state-based workplaces and offer a flexible work policy.

• Family support industry leading 26 weeks paid parental leave.

• Purpose built spaces within our office designed for collaboration brainstorming socialising and focused work.

• Range of benefits supporting your physical psychological and financial wellbeing. From a day off on your birthday to excellent end of trip facilities.

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Required Experience:

Unclear Seniority