Security Supervisor | Part-Time | Utah Valley Convention Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Security Supervisor provides on-shift leadership for all security and safety operations at the Utah Valley Convention Center. This position is responsible for scheduling and supervising security staff overseeing all shipping and receiving activity within the facility and ensuring a safe environment for guests staff vendors and clients. The Security Supervisor maintains and enforces security policies and procedures coordinates the flow of information between the Security Manager Event Managers and the Operations Manager and serves as the primary on-site contact for security matters during assigned shifts. This role requires strong situational awareness leadership ability and the capability to make sound decisions in a fast-paced public environment. Candidates must also demonstrate strong organizational skills and the ability to effectively schedule and manage staff across a variety of events.

This role will pay an hourly rate between $18.00-$20.00

Benefits for Part-Time roles: 401(k) Savings Plan 401(k) matching.

This position will remain open until August 14 2026.

Located in historic downtown Provo Utah the Utah Valley Convention Center opened its doors in 2012 as the premiere meeting space in Utah County. The UVCC boasts the perfect blend of modern architecture flexible meeting space and breathtaking interior and exterior views of the nearby Wasatch Mountains. This combined with its functional floor plan makes it the perfect venue to host any event.

• Supervise and coordinate security staff during assigned shifts and events; serve as the primary on-site point of contact for all security matters.
• Conduct pre-shift briefings assign posts and communicate event details and expectations to security personnel.
• Assistin coordinating the flow of information from the Security Manager to security staff.
• Prepare and distribute work schedules; review event resumes to build appropriate staffing plans for upcoming events. As well as post-shift reports to ensure accuracy.
• Maintain files of sign-in sheets for events and ensure all security logs are completed including time radio and key logs and access records.
• Assistwith training new security staff on venue policies procedures and proper guest interaction.
• Monitor staff performance and provide coaching tomaintainprofessional and service standards.
• Demonstrate basic computer proficiency including the use of Microsoft Office suite and other scheduling or communication tools.
• Oversee all shipping and receiving items moving throughout the facility;logall items entering and leaving the building.
• Coordinate with outside vendors to ensure proper load-in and load-out procedures are followed.
• Support operations staff during event move-in event operations and load-out activities.
• Monitor event activity areas as well as all entrances and exits.
• Perform routine patrols of the facility; lock and unlock doors and access points asrequired.
• Ensure proper access control procedures are followed for staff vendors performers and guests.
• Monitor entrances exits and credentialed areas to prevent unauthorized access.
• Inspect packages meeting rooms and other areas for the detection and prevention of violations of criminal law or company policy.
• Monitor and administer proper sign-in/out policies;monitorthe security system and report any abnormalities to the Security Manager.
• Maintain accountability for radios keys and other security equipment.
• Assistwithmonitoringofsurveillance systems and security equipment whenrequired.
• Prepare and review incident reports for adherence toestablishedstandards; take corrective measures when necessary.
• Maintain a high degree of visibility and professionalism; respond to various situations issues and requests forassistance.
• Respond promptly to all emergency situations including disturbances medical situations safety hazards or policy violations.
• Assistin administering the facilitys emergency preparedness programs.
• Assist with emergency procedures including evacuations lockdowns and crowd management.
• Be knowledgeable of the location and use of emergency alarms and equipment; follow established procedures in the case of fire disorder orotheremergencies.
• Assistemergency medical personnel by directing traffic crowd control and securing needed equipment.
• Observe thegeneral public; provide general information directions andassistanceto facility guests.
• Report suspicious behavior to the Manager on Duty or Security Manager.
• Provide excellent customer serviceassistanceto all internal and external clients.
• Establish andmaintaineffective working relationships with vendors contractors and all partiesencounteredin the course of work.

• Previousexperience in security public safety or law enforcement preferred.
• Supervisory or leadership experience in a security environment preferred.
• Ability to remain calm and make sound decisions in high-pressure situations.
• Strong interpersonal communication and conflict resolution skills.
• Ability to interact professionally with guests staff vendors and public safety personnel.
• Basic computerproficiencyrequired including Microsoft Outlook and Microsoft Word.
• Ability to work nights weekends holidays and varied shifts based on event schedules.
• Ability toobservesurroundings andmaintainsituational awareness in a busy public environment.
• High school diploma or equivalent required.
• Mustdemonstratereliability professionalism and strong attention to detail.
• Must possess or have the ability to attain a Utah Drivers license.
• Ability to lift heavy objects as needed.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.