Quality Assurance Engineer

• Pompano Beach
• On-site

Job Description

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor residential and professional applications.

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier safer and more enjoyable.

We are on a journey of continuous growth now looking for our next star a passionate Quality Assurance Engineer. This position reports to the Quality Manager and will work in the Pompano Beach FL facility.

About the position

As Quality Assurance Engineer of the Pompano Beach FL team you will be responsible for supporting activities related to the management of the Quality program. You will assist the quality procurement manufacturing sales and engineering departments with the day-to-day issues relating to ISO certification validation quality performance and problem solving.

Your main responsibilities

The Quality Assurance Engineer is responsible for performing the following duties:

• Ensure compliance with the Dometic Quality Manual and applicable regulatory requirements
• Independently lead structured problem-solving activities using recognized quality tools and methodologies (8D 5-Why Fishbone Pareto SPC PFMEA Control Plans) ensuring robust root cause analysis and effective corrective and preventive actions.
• Own the creation execution and verification of 8Ds CARs and customer corrective actions including effectiveness checks and closure in accordance with Dometic standards.
• Serve as a primary Quality contact for customer quality issues including complaint handling containment investigation corrective action and customer communication.
• Manage and present Quality Key Performance Indicators (KPIs) such as warranty rates customer complaints supplier PPM COPQ and internal defect metrics; drive actions based on trend analysis.
• Act as a key member of the warranty reduction committee supporting data analysis reporting and cross-functional corrective actions to reduce field failures and warranty cost.
• Lead and support new product launches including PPAP Safe Launch PFMEA and Control Plan development and validation.
• Develop implement and maintain Layered Process Audits (LPA) to verify adherence to critical process controls work instructions and quality requirements; analyze audit trends and drive systemic improvements.
• Plan and conduct ISO-based internal audits including process system and compliance audits; support external certification customer and regulatory audits.
• Own document control activities including creation revision approval training and maintenance of quality system documentation in compliance with ISO requirements.
• Conduct and lead production line and process audits to assess manufacturing capability process stability and compliance to specifications.
• Support and lead supplier quality activities including supplier qualification/disqualification supplier corrective actions and performance improvement initiatives.
• Initiate and support engineering change management related to quality risk mitigation and continuous improvement.
• Utilize data-driven analysis to identify prioritize and resolve quality risks across manufacturing supply chain and field performance.
• Recommend and implement enhancements to the quality system that improve product quality customer satisfaction and cost efficiency.
• Provide technical and quality support to manufacturing engineering supply chain and operations teams.
• Facilitate internal quality action meetings and communicate quality risks trends and improvement plans to site leadership.
• Mentor Quality Technicians and influence cross-functional teams by promoting a strong quality culture and disciplined problem-solving mindset.
• Facilitate and promote use of appropriate problem-solving techniques for effective root cause analysis and successful corrective action.

What do we offer

You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous which gives you great possibilities to evolve with the company.

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401 (k) with company match
• PTO
• Company defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products
• Opportunities to make an impact