Call Center Agent
Share
Job Location:
Baton Rouge, LA - USA
Monthly Salary:
$ 3625 - 4250
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
At Avalonvi we specialize in strategic real-world marketing solutions that help brands connect with people where it matters most face to face in physical spaces and through impactful brand brand positioning to on-the-ground campaigns we bring ideas to life beyond screens.
Overview:
We are hiring a customer-focused Call Center Agent to manage inbound and outbound calls while supporting customer accounts and service-related inquiries.
Key Responsibilities:
- Answer inbound calls and respond to customer inquiries
- Make outbound follow-up calls regarding services or accounts
- Provide accurate information about products and services
- Resolve customer concerns and escalate issues when necessary
- Maintain detailed records of customer interactions and call activity
- Meet daily call handling and customer service goals
Qualifications:
- Strong verbal communication and active listening skills
- Professional and customer-focused demeanor
- Basic computer and data entry skills
- Ability to multitask in a fast-paced environment
- Previous call center experience is a plus but not required
