Principal Program Manager, Sales and Success Strategy

Working at Atlassian

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Position Summary

We are looking for a highly strategic analytical and execution-driven Principal Program Manager to lead complex cross-functional transformation initiatives across Product GTM Strategy and Operations. You will design and run the operating model that aligns teams drives accountability and accelerates business outcomes serving as the connective tissue across stakeholders to define measurable initiatives align work to OKRs and long-range plans sustain a unified portfolio source of truth and ensure governance decision-making and change adoption land effectively.

Own & Deliver a Connected & Transparent Transformation Portfolio

• Sustain a unified always-current source of truth that gives executives and functional leaders real-time confidence in portfolio health momentum and outcomes.

• Deliver integrated roadmaps and cross-vector dependency views that enable informed prioritization and proactive risk mitigation across Product GTM and Operations.

• Produce transparent high-quality reporting (Atlas updates program hubs milestones) that drives alignment and accountability without requiring stakeholders to chase information.

• Synthesize complexity into clarity enabling leaders to make faster better decisions about sequencing resourcing and tradeoffs.

Strategic Problem-Solving

• Translate ambiguous cross-functional challenges into clearly scoped problem statements with hypotheses success criteria and actionable paths forward.

• Deliver data-informed recommendations that balance business customer and operational needs; not just surface problems but resolve them.

• Proactively identify and remove execution barriers before they impact timelines adoption or stakeholder confidence.

• Partner with cross-functional leaders to align on what good looks like and ensure program scope is grounded in measurable business outcomes.

Analytical Thinking Systems Approach & Continuous Improvement

• Apply systems thinking to diagnose how people processes and technology interact; and deliver insights that improve the operating model over time.

• Define and refine success measures that demonstrate the impact of transformation (productivity cycle time adoption operational maturity).

• Turn patterns across programs into reusable playbooks templates and improved practices that elevate team-wide execution quality.

• Build reporting mechanisms and health assessments that move beyond status reporting to actionable intelligence for decision-makers.

Communication Change Management & Executive Influence

• Influence senior stakeholders through crisp insight-led communication that earns buy-in and drives alignment on program direction and tradeoffs.

• Drive structured change adoption; ensuring leaders and field teams understand whats changing why it matters and what success looks like.

• Deliver executive-quality updates and narratives that support decision-making without requiring deep context or follow-up.

• Build communication and enablement approaches that improve adoption rates and reinforce operational consistency at scale.

Program Ownership Management & Execution

• Create structure from ambiguity; delivering actionable plans with clear deliverables milestones sequencing and sustained follow-through.

• Own end-to-end program outcomes demonstrating measurable progress against strategic goals and business priorities.

• Surface risks and interdependencies early with clear mitigation plans escalation paths and tradeoff recommendations; not just risk logs.

• Produce actionable progress insights that demonstrate transparency momentum and connection between work and results.

Build & Maintain a Unified Transformation Operating Model

• Design and operate the governance model (DRIs decision cadences hub-and-spoke coordination) that drives accountability and execution velocity.

• Ensure initiatives are properly sequenced staffed and aligned to OKRs and Long-Range Plan targets with clear measurable outcomes.

• Lead quarterly planning steering preparation and portfolio prioritization delivering outputs that inform executive decision-making.

• Build feedback loops that ensure planning reflects functional priorities business signals and field insights; creating a living adaptive operating model.

Experience

• 10 years in Program Management or Strategy & Operations

• Demonstrated success operating within fast-paced high-growth or matrixed environments.

• Experience leading multi-quarter multi-team transformation initiatives or portfolios.

• Background working with GTM and Product organizations such as Sales Success Marketing Revenue Operations Product and Engineering preferred.

• Experience building program charters governance models success frameworks and executive reporting for strategic initiatives.

Skills & Technical Proficiency

• Strong command of program management frameworks including OKRs DRI models RAID or RACI frameworks prioritization matrices governance models and change management approaches.

• Ability to define success measures build health dashboards and turn data into actionable recommendations.

• Strong systems thinking and ability to connect strategy operations process and organizational behavior.

• Ability to quickly learn and adapt to new systems workflows and operational models.

• Familiarity with portfolio management engineering teams product operating rhythms planning cadences and cross-functional transformation practices.

Behavioral / Leadership Qualities

• Highly structured and detail-oriented with exceptional organizational skills.

• Strong executive presence and ability to influence without authority.

• Comfortable working through ambiguity and establishing clarity from the ground up.

• High integrity professionalism and commitment to transparency.

• Curious mindset continuous improvement orientation and commitment to learning.

• Able to balance strategic thinking with operational rigor and day-to-day execution.

Compensation

At Atlassian we strive to design equitable explainable and competitive compensation programs. To support this goal the baseline of our range is higher than that of the typical market range but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidates skills expertise or experience.

In the United States we have three geographic pay zones. For this role our current base pay ranges for new hires in each zone are:

Zone A: USD 166500 - USD 217375

Zone B: USD 150300 - USD 196225

Zone C: USD 138600 - USD 180950

This role may also be eligible for benefits bonuses commissions and equity.

Please visit for more information on which locations are included in each of our geographic pay zones. However please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you your family and to help you engage with your local community. Our offerings include health and wellbeing resources paid volunteer days and so much more. To learn more visit Atlassian

At Atlassian were motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyones perspectives and experience we never discriminate based on race religion national origin gender identity or expression sexual orientation age or marital veteran or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process visit Experience:

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