Cardiology Patient Navigator (Coordinator)

Coordinates patient care and clinical operations for a U.S.-based cardiology team with a focus on communication documentation and workflow support.

Sector

Healthcare Cardiology / Care Coordination

Reports to

Clinical Lead / Provider Team

Type

Full-time

Hours

U.S. business hours (CST)

Rate

USD 56 per hour

Location

Remote

Tools

EMR/EHR systems remote patient monitoring platforms

Role Overview

Our client is seeking a Cardiology Patient Navigator (Coordinator) to support a busy cardiology care team. The role centers on patient communication scheduling care coordination and clinical documentation. The ideal candidate brings a clinical background experience in telephonic or remote care settings and comfort managing a high-volume patient caseload across multiple priorities.

Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination care management med-surg ICU cardiac step-down CCU or home health will be competitive. What matters most is clinical credibility strong communication and the ability to keep patients connected to their care plan.

Key Responsibilities

Patient Communication & Scheduling

• Manage patient scheduling reminders and follow-up workflows in EMR/EHR systems
• Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps
• Support patients navigating cardiology care pathways including CHF management protocols

Care Coordination

• Track testing schedules follow-up appointments and remote patient monitoring workflows
• Coordinate with the clinical team to ensure continuity of care across a caseload of 150 patients
• Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing)

Documentation & Compliance

• Maintain accurate and timely clinical documentation in EMR/EHR systems
• Ensure all patient interactions and records meet HIPAA compliance standards
• Support billing documentation and insurance coordination as needed

Who Will Succeed

This role is a strong fit for someone who is patient-first organized under pressure and genuinely comfortable on the phone. The right candidate thrives in a high-volume remote environment where they are managing many moving pieces at once and doing so with warmth and clinical precision.

• Friendly collaborative and outcomes-focused
• Comfortable balancing 150 patients across multiple priorities simultaneously
• Self-directed in a remote setting with evolving processes
• Proactive communicator with providers and patients alike
• Confident adapting to new systems tools and workflows in a growing environment

Experience & Skills

Required

• Clinical healthcare background: CNA MA RN or equivalent credential
• 3 years of experience in healthcare telehealth or medical office settings
• Experience in care coordination or care management preferably in telephonic or remote settings
• B2 English proficiency B2 Spanish proficiency (bilingual required)
• Experience using EMR/EHR systems
• Strong patient-centered communication skills
• Ability to work U.S. business hours (CT)
• Strong written and verbal English communication; assessed at screening

Preferred

• Experience in cardiology med-surg ICU cardiac step-down CCU or home health settings
• Outpatient cardiology home health or telemedicine experience
• Remote patient monitoring exposure
• Medical billing or prior authorization knowledge
• Prior experience working as a contractor or in startup/evolving environments