CLAIMS MANAGEMENT SPECIALIST (SR-20) [2 vacancies]

This position investigates evaluates and manages property damage personal injury and liability claims involving the City working closely with legal staff claimants and other agencies to support timely and fair claim resolutions.

What Youll Do

• Investigate claims by gathering evidence conducting site visits and interviewing involved parties.
• Evaluate liability damages coverage and applicable laws to adjust claims and make sound recommendations.
• Prepare clear reports and assist in negotiating fair settlements.
• Coordinate with relevant City departments claimants and others to ensure compliance and resolution of claims.

Special Working Conditions

• Work schedule may be adjusted to include evenings weekends and holidays.
• Must be physically able to efficiently and effectively perform investigative work that requires moderate to arduous physical exertion including but not limited to the ability to:
  • Ascend and descend ladders scaffolds and stairs
  • Move safely over uneven terrain or in confined spaces to access and investigation site
  • Traverse regular and steep terrain
  • Bend crawl on hands and knees and/or reach and lift to perform inspections
  • Lift and carry or otherwise move 25 pounds
• Use of personal vehicle is required to drive to various locations for investigations site visits etc.

Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery please make sure you:
- use a valid e-mail account;
- verify your e-mail address is entered correctly on your GovernmentJobs account;
- are subscribed to e-mail notices;
- check your spam folders; and
- add and to your contact list.

Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.

At time of application you must be a citizen national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.

EDUCATION REQUIREMENT:
Equivalent to graduation from a regionally-accredited four year college or university with a bachelors degree.

Education Verification: Education information must be listed clearly on your application. If available please attach a legible electronic copy of your diploma official transcripts and/or applicable foreign credential evaluation to your application. As part of the hiring process you may be asked to furnish documentation to verify your education to move forward for further consideration.

EXPERIENCE REQUIREMENT:

• Knowledge of the principles and practices of insurance claims adjusting.
• Knowledge of risk management principles concepts and practices.
• Knowledge of claims investigations and settlement techniques.
• Knowledge of interviewing and investigating methods and techniques.
• Ability to investigate evaluate adjust and settle liability property personal injury and automobileclaims.
• Ability to read and evaluate medical reports relating to claims for injury.
• Ability to exercise sound judgment in analyzing and evaluating a wide variety of claim data to identify issues and make recommendations for the adjustment of claims.

If you qualify for the position your name will be eligible for consideration for current vacancy and future job openings with this job title. Screening will be based on the education experience and other job-related information provided in your application. Failure to provide sufficient information may result in your application being rejected or your receiving a lower rating. All information provided on an application is subject to verification. As applicable false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.