ERP Systems Analyst II

• Review identify and execute system enhancements within scope ensuring alignment with business objectives and technical procedures.
• Troubleshoot system issues and resolve them based on established SOPs.
• Analyze and review collected business requirements to provide input into roadmap design.
• Collaborate with cross-functional teams across functional areas (e.g. manufacturing sales reporting payroll supply chain CRM) to support the evaluation modification testing and implementation of enterprise-wide systems.
• Participate in the assessment of potential electronic data processing applications and contribute to the design of proposals that reflect cost time and alternative actions to satisfy existing and future corporate needs.
• With guidance document test and analyze system performance plans and protocols and provide input for improvements.
• Assist in defining system specifications using analysis and diagramming tools to represent business and technical processes; recommend changes based on established standards and procedures.
• Collaborate with business and IT teams to provide support as a liaison in technology decisions; coordinate and perform assigned tasks related to system upgrades.
• Support end-user training efforts by assisting in the development and delivery of training during system conversion and implementation.

• Bachelors degree in information technology computer science or related field and a minimum of 1 years of experience working with ERP systems (e.g. QAD SAP Netsuite); or equivalent combination of education and experience.
• Experience in a medical device manufacturing environment is preferred.
• Working knowledge of integrating systems with 3^rd party web-based applications (e.g. Procure to Pay Customer Relationship Management Product Lifecycle Management) in partnership with internal business groups.
• Experience supporting one or more of the following groups: Customer Service Finance/Accounting Manufacturing Supply Chain Quality/Regulatory & Sales Operations preferred.
• Developing knowledge of relational databases desired; some knowledge of Linux preferred
• Certifications like CPIM PMP or similar are preferred
• Working knowledge of regulatory requirements such as 21 CFR Part 11 (FDA) Sarbanes-Oxley (SOX) and quality guidelines (GxP)
• Ability to exhibit passion self-motivation and successful interaction/communication with a diverse population of end-users and vendors.
• Ability to effectively and thoroughly troubleshoot issues.
• Ability to work nights and weekends to provide support as needed.
• Excellent organizational communication and customer service skills with active listening skills.
• Creative goal-oriented problem-solver; self-motivated proactive and collaborative.
• Comfortable working as part of a team and independently; strong ability to prioritize adapt and work under pressure.
• Able to collaborate and communicate effectively in remote environments.

The use of external recruiters/staffing agencies requires prior approval from our Human Resources Department. The Human Resources Department at Imperative Care requests that external recruiters/staffing agencies not to contact Imperative Care employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with Imperative Care.

Imperative Care will not accept unsolicited resumes from any source other than candidates themselves for either current or future positions. Submission of unsolicited resumes in advance of an agreement between the Human Resources Department and the external recruiter/staffing agency does not create any implied obligation on the part of Imperative Care.