People Operations Coordinator

Ready to revolutionize healthcare making it faster and more accessible than ever before

How we started:

Founded in 2013 by Dwayne DSouzaHeliosXwas built on a simple but powerful idea: healthcare should be easier to access faster to receive and centred around the individual. From day one weve grown without external funding; scaling profitably through technology disciplined execution and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

Where we are now:

Weve earned the trust of millions of people worldwide through category-leading products and well-known brands including MedExpress Dermatica ZipHealth RocketRX and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products led by in-house medical teams researchers and pharmacists at the top of their fields.

In 2025 HeliosX treated more than 1.7 million patients globally and reached 781m in revenue representing 337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone contributing to an estimated 1300 fewer cardiac events. This is growth with measurable life-changing impact at scale.

Today we operate across four international markets with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies further validation of both our momentum and our ambition.

Where were going:

2026 is a step-change year. Our ambition is to reach 1.6bn in revenue expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years youll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale speed and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems teams and products that will define the next decade of digital healthcare and doing work that genuinely improves lives at global scale.

Theres never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!

The Opportunity

Were looking for a People Operations Coordinator who is passionate about creating exceptional employee experiences thrives in a fast-paced environment and enjoys leading by example. Youll support key operational HR responsibilities ensuring that the People teams operations run smoothly and efficiently. This role is perfect for someone whos looking to pursue a career in HR and whos enthusiastic about delivering outstanding employee experience.

This is a full time permanent position. Our office is in Central London though youll have a hybrid working arrangement (two days per week on site).

What youll be doing

• Support the People team with onboarding offboarding and employee lifecycle processes to ensure a smooth employee experience.
• Provide day-to-day support to employees helping to answer questions and resolve queries in a timely and supportive way.
• Assist in identifying opportunities to improve the employee experience and contribute ideas to enhance engagement and satisfaction.
• Support the administration and maintenance of our HRIS helping ensure employee data is accurate and up to date.
• Assist with reporting and data preparation to support People team insights and decision-making.
• Work with the People team to help improve and streamline HR processes as the organisation continues to grow.
• Develop a solid understanding of company policies and support employees in finding relevant guidance or escalating queries where appropriate.
• Assist with the review and maintenance of policies and internal documentation to ensure information remains accurate and up to date.
• Work closely with the wider People Operations team to ensure consistent communication and smooth day-to-day operations across the team.
• Support quality checks of People team processes and documentation to help maintain a high standard of delivery.

Who you are:

• 02 years of HR experience HR internship or relevant administrative experience (exposure to HR systems such as BambooHR HiBob Oracle Workday or similar is a plus).
• A basic understanding of HR processes and an interest in learning more about HR policies and best practices.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• A proactive and solutions-focused mindset with a willingness to suggest improvements to processes and ways of working.
• Strong interpersonal and written communication skills with the ability to build positive relationships across the organisation.
• Exceptional attention to detail when handling data documentation and internal processes.
• A genuine interest in supporting employees and contributing to a positive employee experience.
• A collaborative team player who is eager to learn and grow within a People team.

Life at HeliosX

At HeliosX we want to improve healthcare for everyone and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers scientists clinical researchers physicians pharmacists marketeers and customer care specialists committed to our mission - but we need more talented folks to join us if we want to achieve our global ambitions!

Aside from working with our all-star team here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 25 Days Holiday ( all the usual Bank Holidays)
• Private health insurance along with extra dental and eye care cover
• Pension scheme
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month as well as family discounts
• Home office allowance
• Access to a Headspace subscription discounted gym memberships and a learning and development budget

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