Senior UX Designer
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Job Summary
We are on a mission to become the leading international force in residential property management. What we do matters to billions of people in their everyday lives.
Residential real estate is the worlds largest asset class and for most families buying a home is the single biggest financial decision they will ever make. For too long residential property management has fallen short of homeowners and residents expectations and the industry is ready for change. Odevo was formed to make that change happen.
In just six years Odevo has grown more than 70-fold establishing us as the leading international player. We are more than 12000 people across the US the UK the Nordics Germany Spain Portugal Mexico and Italy building Odevo. Together we aspire to break new ground through innovation and cultivate a workplace where we help each other succeed where ideas matter more than titles and where kindness is a strength.
By combining the power of people and technology we set a new standard for how homes are managed. Our technology-enabled services simplify living for residents and create a better experience for property owners and boards.
Our ambition is to continue our fast-growing journey through new customers service expansion and by partnering with great companies that share our mindset and ambition both in existing and new markets.
As we continue to grow we stay true to who we are challenge unnecessary bureaucracy and keep decision-making close to our customers.
If you share our mindset and ambition wed love you to join us and help accelerate our mission together.
About the role
Were seeking a Senior UX Designer to shape the future of proptech for the UK market. This is a unique opportunity to join an industry still in an early stage of digital maturity where you can have significant impact. We see customer experience as a critical differentiator and an important part of our ambition to transform the global property management industry.
Youll join a global design team led by the Head of CX&UX in Sweden. Your main focus will be to contribute to UK product teams working closely with developers both in Sweden and the UK. While the role is primarily focused on the UK market you will also collaborate with the global design team to strengthen design operations evolve design systems raise CX maturity and support knowledge sharing across all our markets (UK Europe US and Mexico).
As part of this role you will shape both intuitive customer-facing experiences and complex internal property management employee workflows. We are increasingly exploring how AI can be applied responsibly and effectively to improve user workflows decision-making service quality and operational efficiency in ways that are useful trustworthy transparent and grounded in real user needs.
Key responsibilities
User Research: Plan and lead research to understand user needs behaviours pain points and opportunities using methods such as interviews observations journey mapping and usability testing.
Interaction Design Prototyping & Visual Design: Translate insights into user flows wireframes prototypes and high-quality design solutions. Apply and evolve visual identities when needed.
Cross-functional Collaboration: Work closely with product managers engineers business analysts and stakeholders to ensure solutions align with user needs business goals technical feasibility and product strategy.
Design for Multiple User Groups: Design both customer-facing services (for clients and residents) with a high focus on usability and intuitiveness and internal employee-facing tools (for property manager accountants on-site staff) with a strong focus on expert needs and efficiency.
Service Design: Develop journey maps service blueprints personas and other artefacts that strengthen understanding of user needs and service opportunities.
AI-supported Experience Design: Explore how AI-enabled capabilities can support users in meaningful trustworthy and responsible ways including areas such as search automation recommendations summarisation or decision support.
Design Rationale & Evaluation: Communicate the rationale behind design decisions and evaluate solutions through qualitative and quantitative methods including usability testing feedback behavioural data and outcome metrics.
Design Systems Accessibility & Instruction Design: Create and maintain design libraries components and patterns in close collaboration with front-end developers. Help define structured design instructions component rules accessibility requirements and interaction principles that support consistent high-quality implementation by both developers and coding agents.
Who you are
You are genuinely interested in understanding peoples needs behaviours and motivations and use that insight to shape services that deliver real value. You combine strong design craft with systems thinking and can move comfortably between user needs business outcomes service journeys and detailed interaction design. You strive for quality value collaboration over prestige and enjoy contributing to a strong team culture. You are a strong communicator who can turn research insights and design rationale into shared understanding communicating it action across teams and stakeholders. You are curious about emerging technologies including AI and thoughtful about how they can create real value without compromising trust usability or accountability. You are also comfortable working in ambiguity and helping teams shape solutions where user needs technology and business opportunities are still emerging.
Experience
5 years of experience as a UX Designer Product Designer or similar role including work on complex digital products.
Bachelors degree in design HCI behavioral science or a related field
Strong proficiency in Figma prototyping and design systems including the ability to translate design intent into clear specifications and reusable implementation guidance for agents.
Experience working in agile cross-functional product teams and contributing to design systems across both design and code
Strong experience designing for web and mobile including complex workflows and efficiency-focused tools.
Solid experience in UX research service design and interaction design.
Experience using AI tools as part of the design process for example in research synthesis ideation prototyping or content and concept exploration.
Being comfortable with working with both code and figma to steer design.
Experience designing for data-rich workflow-heavy or operational environments.
Experience from working with AI-enabled product experiences such as intelligent search automation recommendations copilots or decision-support tools
Understanding of key design considerations for AI-supported experiences such as transparency trust explainability error handling and human oversight.
Property management and proptech experience is a plus.
What we offer
Professional growth - to work with the most talented developers in the industry.
Modern technology - we invest in the latest technologies and tools and encourage our team members to share their ideas and take ownership of their work.
Innovation - to work on exciting projects that push the boundaries of our industry and make a real impact.
Commitment to quality - a dynamic and forward-thinking company that values profitable and long-term product development.
Sounds like you Apply today!
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