Field Technical Engineer (Electrophysiology)

Abbottis a global healthcare leader creating breakthrough science to improve peoples health. Were always looking towards the future anticipating changes in medical science and technology.

Working atAbbott

AtAbbott you can do work that matters grow and learn care for yourself and family be your true self and live a full life. You will have access to:

• Careerdevelopmentwith an international company where you can grow the career you dream of.

• Competitive salaries bonus potential and excellent package of benefits.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity working mothers female executives and scientists.

The Opportunity

For ourAbbott Electrophysiology Division EPwe are currently looking for a new professional to join our clinical support team in Greece as aField Technical Engineer.

This will be afield-based role requiring regular traveling across assigned territory (mainly Athens with regular support to Crete Patras and Thessaloniki).

Field Clinical Engineer provides accurate and timelytechnical information advice and assistance regarding the organizations products and services before during and after a transaction to maintain and improve the organizationscustomer relationships.

What Youll do:

• Support customers inElectrophysiology proceduresusing Abbott EP system in the hospital EP labs.

• Communicatewithcustomersandclients(viaemailphoneoronlinediscussionboards)toanswertheirenquiriesunderstandtheirtechnicalquestionassesstheirneedsandsuggestorpromotealternativeproductsorservices(forexampleIThardwareandsoftwareproductsfinancialserviceshealthservices).

• Applyestablishedproceduresordevelopnewsolutionstosolvetechnicalproblemsthroughcasemanagementandfollow up on the status of outstanding cases.

• Usedatabasesorothercomputerizedsystemstomaintainup-to date customer records to track the volume content and outcomes of enquiries receivedandtoaccessinformationchecklistsscriptsguidelinesandothermaterialsforrespondingtothecustomersenquiry.

Required qualifications & background:

• University degree in asciencerelated field (biomedical engineering chemistry biology nursing radiotechnology or similar).

• Ideally3-5 years of electrophysiology/cardiacrhythm management or equivalent clinical experience.

• Cardiac anatomyandphysiologyknowledge would be considered as a strong asset.

• Very good command ofEnglishandGreek(both written andspoken).

• Strongproblem-solvingcapabilities and customer-focus.

• Willingness to traveland ability to work autonomously.

• Strongcommunication skills both written andverbal.

• Driving license B.

Follow your career aspirations toAbbottfor diverse opportunities with a company that can help you build your future and live your best an Equal Opportunity Employer committed to employee diversity.

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