Power Platform Developer (Copilot Studio Conversational AI)

Lighthouse Technology Services is partnering with our client to fill their Power Platform / Copilot Studio Developer position! This is an 7 month contract opportunity and will be hybrid in Buffalo NY (4 days/week) or remote within the United States. This role will be a W2 employee of Lighthouse Technology Services. No c2C.

Position Overview:

We are seeking a Senior Power Platform Developer with deep expertise in Microsoft Copilot Studio and conversational AI to design and deliver enterprise-grade intelligent automation solutions. This role is responsible for architecting scalable chatbot and AI-driven experiences using Copilot Studio (Power Virtual Agents) Power Automate and Dataverse with a strong focus on prompt engineering conversation design and AI interaction patterns.

You will lead the design of topic-based dialog frameworks trigger optimization and resilient fallback strategies ensuring high-quality context-aware user experiences. The role requires strong technical judgment in navigating low-code vs. pro-code boundaries including integrations via APIs connectors and custom extensions where necessary.

As a senior contributor you will drive solution architecture governance and security best practices across environments ensuring alignment with enterprise standards for data access and lifecycle management. Youll partner closely with cross-functional teams to translate complex business requirements into scalable AI-enabled solutions within an Agile delivery model.

What Youll Be Doing:

• Design and develop conversational solutions using Microsoft Copilot Studio / Power Virtual Agents
• Create and optimize topics trigger phrases and fallback handling for chatbot experiences
• Build and maintain Power Automate cloud flows including approvals and error handling
• Work with Dataverse including tables relationships and security roles
• Structure prompts and design guided vs. open-ended conversational experiences
• Collaborate with stakeholders system owners and technical teams to support integrations
• Prepare technical specifications diagrams and documentation

What Youll Need to Have:

• Microsoft Copilot Studio / Power Virtual Agents experience
• Topic design trigger phrases fallback handling
• Understanding limitations of no-code/low-code platforms
• Microsoft Power Platform fundamentals
• Power Automate (cloud flows approvals error handling)
• Dataverse (tables relationships security roles)
• Prompt & conversation design
• Structuring prompts for consistency and grounding
• Designing conversational flows (guided vs. open-ended)
• Integration mindset
• Experience working with APIs connectors and cross-system integrations
• Understanding when custom development is required
• Governance awareness
• Knowledge of security environment strategy and data boundaries

Pay Range: $65$70/hr

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