Director, Senior Business Systems Consultant

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

JOB PURPOSE

As a Director Senior Business Systems Consultant youll play a pivotal role in supporting and shaping business application developments that drive CIBCs success. As a technical leader youll interpret complex business and technical information advise on technology solutions and influence key decisions across the organization. A significant focus of your role will be on advanced problem solving and troubleshooting where youll address challenging issues resolve critical incidents and proactively identify areas for improvement. Youll consult with senior management and cross-functional teams ensuring that technology solutions align with business objectives and industry best practices. Your expertise will help optimize resources support strategic planning and ensure the successful adoption of new or enhanced systems. Your leadership and analytical skills will have a major impact on business strategy and operational efficiency.

KEY ACCOUNTABILITIES

• Lead complex problem solving and incident resolution for high-impact FX technology and business system issues.

• Provide technical and advisory support to senior stakeholders on technology solutions functionality and best practices.

• Drive solution design and implementation for enhancements across enterprise applications balancing immediate needs and long-term business value.

• Partner with cross-functional teams to gather requirements align solutions to business objectives and manage stakeholder expectations.

• Support strategy and resource optimization by helping prioritize work improve processes and ensure compliance with policies and procedures.

• Enable change adoption by supporting the rollout of new or enhanced systems and ensuring smooth operational transition.

COMPLIANCE REQUIREMENTS/RESPONSIBILITIES

• As an employee of CIBC the incumbent must comply with all applicable CIBC and Line of Business policies standards guidelines and controls.

AUTHORITIES/DECISION RIGHTS

• As a key contributor to the business unit this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.

KNOWLEDGE AND SKILLS

• Capital Markets FX Systems (Wallstreet expertise)

• Foreign Exchange knowledge

• Technical Troubleshooting & Problem Solving

• Solution Design & Implementation

• Stakeholder Engagement & Communication

• Requirements Gathering & Analysis

WORKING CONDITIONS

This role operates within a normal office environment.

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit

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