International Key Accounts Lead

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DePuy Synthes is recruiting foraInternational Key Accounts Lead. This Hybrid position will be located in Switzerland Italy or the UK.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings we recommend focusing on the specific country(s) that align with your preferred location(s):

Switzerland - Requisition Number: R-073776

Italy - Requisition Number:R-075605

UK - Requisition Number: R-075607

Remember whether you apply to one or all of these requisition numbers your applications will be considered as a single submission.

Johnson & Johnson announced plans to separate our Orthopedics business toestablisha standalone orthopedics companyoperatingas DePuy Synthes. The process of the planned separation isanticipatedto be completed within 18 to24 months subject to legal requirements including consultation with works councils and other employee representative bodies as may berequired regulatory approvals and other customary conditions and approvals. Should you accept this position it isanticipatedthat following conclusion of the transaction you would be an employee of DePuySynthesand your employment would be governed by DePuy Synthes employment processes programs policies and benefit that case details of any planned changes would be provided to you by DePuy Synthes atan appropriate timeand subject to any necessary consultation processes.

Business Unit:Strategic Solutions Medical Devices EMEA (DePuy Synthes)
Reporting Line:International Partnership Director
Positioning in the Organization:EMEA-based strategic account leadership role partnering with country Key Account / commercial teams and cross-functional stakeholders to drive aligned execution across markets.
Location:EMEA home office based
Travel Requirement:Up to 50% international travel

Position Summary

TheInternational Account Directoris responsible forthedevelopment ownership and execution of internationalaccountstrategiesfor selected largemulticountryhospital groups and healthcare systems. The role carriesfull international accountability for approximately EUR 100 Mio in strategic customer business with clear ownership for growth retention and longterm value creation across geographies.

Acting as thesingle international point of accountability the role ensures acoherent partnership strategy governance model and commercial approachacross countries while orchestrating execution through country organizations and crossfunctional teams. A central focus is tobuild longterm valuebased partnerships leadcomplexmultiyearinternational negotiations and position the company as astrategic partner aligned with customers longtermobjectivesrather than a transactional supplier.

In addition the role isinstrumental in building and nurturing a community of Key Account Managersacross the region connecting peers sharing best practices and creating consistent ways of working. As arole model and capability leadfor Key Account Management the International Account Director helpsdevelop KAM muscles in countriesthrough coaching guidance and tool/standard adoption strengthening local execution while elevating strategic account excellence across EMEA.

Key Responsibilities

International Account Strategy & Ownership

• Own and executeinternational account strategiesaligned with regional and franchise priorities

• Full responsibility for EUR 100 Mio in international strategic accounts ensuring sustainable growth and customer retention

• Translate customer system strategies into clear actionable international account plans

Strategic Customer & Relationship Management

• Act as theprimary international interfacefor assigned strategic customers

• Build andmaintaintrusted Csuite and senior executive relationshipsat international and regional level

• Develop deep understanding of customer priorities procurement dynamics and systemlevel challenges

InternationalNegotiations& Agreements

• Leadcomplex international negotiations including multiyear framework category or wholebusiness agreements

• Ensure alignment between international agreements andlocal market implementation

CrossFunctional&CrossCountryLeadership

• Leadvirtual crosscountry account teamswithout formal authority

• Align country leadership and functions around shared priorities milestones and execution

• Build and lead anEMEA Key Account Manager communityto accelerate best-practice sharing peer learning and consistent strategic account ways of working

• Act as arole model and capability builderfor Key Account Management in countriescoaching teams supporting talent development and driving adoption of tools governance and international account planning standards

Success Profile

A successful International Account Director:

• Is recognized by customers as atrusted strategic partner

• Demonstratesclear ownership of largescale international business (EUR300Mio)

• Deliversinternational agreements that are adopted locally

• Mobilizes diverse stakeholders to execute consistently across countries

• Builds and sustains anactive commercial / sales leadership community(sharing best practices peer learning common standards)

• Acts as arole modelandcapability builderfor strategic selling and account leadershipcoaching teams in countries (e.g. Key Account Managers and/or Sales Managers) and strengthening account planning governance and execution discipline

• Leads throughinfluence and credibility aligning senior stakeholders and country leadership without formal authority

• Createsscalable ways of working(templates playbooks governance cadence) that improve consistency and speed of execution across markets

• Negotiates with avalue-based long-term mindset balancing customer outcomes compliance and profitable growth for the company

• Communicates withexecutive-level clarityable to synthesize complexity into crisp narratives decisions and actions

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