3rd Line Support Engineer
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Job Summary
Job Description
3rd Line Support Engineer - Contract
Bristol
6-month initial contract
Inside IR35 - 400450 per day
Onsite 5 days per week - working an agreed 8-hour day within the 8am5pm service window
Security Clearance : It is an essential requirement for candidates to obtain UK Security Clearance (SC Level) prior to appointment.
Overview;
We are seeking an experienced 3rd Line Support Engineer to provide advanced technical support across a range of enterprise applications within a secure client environment.The successful candidate will play a key role in maintaining operational stability supporting critical business applications and delivering technical changes including patching upgrades and minor enhancements.
This is a highly customer-facing onsite role requiring strong troubleshooting skills excellent stakeholder communication and experience working within structured IT service management environments.
Key Responsibilities
- Provide Level 3 technical support for business-critical applications
- Investigate diagnose and resolve complex technical incidents
- Support and maintain Microsoft Active Directory and SharePoint environments
- Apply application patches upgrades and software installations
- Implement minor application changes and enhancements
- Support a variety of web-based applications
- Work within ITIL-aligned service management processes
- Manage incidents changes and problem records effectively
- Collaborate with internal technical teams and client stakeholders
- Ensure service levels and operational standards are maintained
Required Experience:
IC
About Company
Talent Locker offer IT Recruitment Services and Workplace Recruitment Services, placing quality candidates in all change-related roles, across the UK.
