Senior Product Designer, Editors
Boston, NH - USA
Job Summary
At Klaviyo we value the unique backgrounds experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If youre a close but not exact match with the description we hope youll still consider applying. Want to learn more about life at Klaviyo Visit see how we empower creators to own their own destiny.
About the role
At Klaviyo were building the platform that helps businesses create and deliver personalized customer experiences at scale powered by first-party data.
Were looking for product designers to help shape that future. This role focuses on simplifying complex systems improving usability and designing experiences that help customers move faster and make better decisions.
Designers at Klaviyo actively use AI throughout their process from exploring ideas and generating prototypes to refining and shipping high-quality experiences. Youll partner closely with product and engineering to define problems test ideas quickly and deliver meaningful outcomes.
This is a role with a high degree of ownership. We share work early iterate often and prioritize speed learning and impact.
What youll do
- Design end-to-end product experiences across Klaviyos platform
- Simplify complex workflows into intuitive scalable solutions
- Design AI-assisted experiences that help users create decide and act more effectively
- Rapidly prototype and iterate using AI tools alongside traditional design workflows
- Raise the quality of frontend experiences by proactively identifying UX issues and driving them through to ensure they are fixed in the product
- Contribute to shared systems patterns and foundations across the product
- Use customer insights and research to validate ideas and guide decisions
What youll need
- Strong systems thinking and ability to design across complex end-to-end experiences
- High-quality UX and interaction design craft with the ability to simplify complexity
- Experience working in fast-moving ambiguous environments
- AI-first design practice. Actively uses tools like Claude Cursor v0 or similar as part of day-to-day workflows. Comfortable using AI to explore ideas generate code and accelerate prototyping
- Builder mindset. Able to move quickly from concept to prototype to iteration shaping both structure and UX quality
- Collaborative approach. Works closely with product and engineering from problem definition through launch and contributes to shared thinking across teams
- Research-driven. Uses customer conversations and testing to validate ideas and adjust direction quickly
- Adaptability. Comfortable navigating evolving product spaces and shifting priorities
Nice to have:
- Experience with complex or data-rich products
- Familiarity with marketing messaging or growth platforms
Required Experience:
Senior IC
About Company
Klaviyo unifies AI-powered email marketing and SMS to drive growth, retention, and measurable results. Build personalized, omnichannel experiences across WhatsApp, ecommerce, and more with K:AI Agents.