InstallationService Manager

Job Description

Installation / Service Manager

Location: Milton Keynes
Salary: 43000
Hours: Monday to Friday 08:30 17:15
Type: Permanent Full-Time
Working Pattern: Fully Onsite

ACS Staffing Solutions are delighted to be recruiting for an experienced Installation / Service Manager on behalf of our client based in Milton Keynes. This is an excellent opportunity for a hands-on operational manager with strong people management and project coordination experience to join a growing and fast-paced business.

The successful candidate will take full responsibility for the management of installation service and maintenance operations overseeing a small team alongside subcontractors across the UK. This role would suit an organised and commercially aware individual who is comfortable balancing operational delivery customer management and team leadership.

A full UK driving licence is essential for this position.

Key Responsibilities

• Develop strategies to support the growth of profitable service maintenance and installation operations
• Work closely with the sales function to help drive service and maintenance contract opportunities
• Build and manage a UK-wide subcontractor network to support installations and service contracts
• Take full ownership of projects from receipt of order through to client sign-off
• Manage and support a team of engineers and subcontractors
• Lead and support onsite installation activities where required
• Conduct site surveys and assist with installation specifications
• Coordinate rollout programmes and oversee project delivery
• Liaise directly with customers site contacts and internal stakeholders
• Attend pre-installation meetings for larger-scale projects
• Negotiate pricing with subcontractors and suppliers
• Ensure compliance with onsite health & safety requirements
• Produce monthly reporting relating to costs delivery performance and operational metrics
• Develop and manage call-out procedures for service contracts

The Ideal Candidate

• Previous experience within a similar Installation Service or Contracts Management role
• Strong people management experience ideally managing both direct teams and subcontractors
• Hands-on approach with the ability to support installations when required
• Experience managing service and maintenance agreements
• Strong project management capability
• Confident communicator with excellent organisational skills
• Ability to work effectively within a fast-paced environment
• Commercial awareness with strong negotiation skills
• Experience liaising directly with customers and site contacts
• Knowledge of onsite health & safety regulations
• Ability to read and interpret site drawings
• Strong Microsoft Office and Excel skills
• Full UK driving licence essential

Desirable

• CITB certification
• Experience working within construction infrastructure engineering or airport environments
• Experience developing subcontractor networks across multiple regions

This is a fantastic opportunity for an ambitious and proactive manager looking to join a well-established organisation where they can make a genuine impact across operational delivery and customer satisfaction.