Connections Team Member

Casual Connections Team Representative

Mitcham Melbourne VIC

Casual (hybrid work environment)

About Us

Here at PositiveMedia home of 89.9 TheLight our Vision is to see Every life alight with the love of Jesus. We are a trusted media organisation with a mission to positively impact our community 24/7.

We are a missional workplace but not a church

We hold fast to Christian beliefs to guide our work decisions and relationships

We are a community of Gods people and we define ourselves and organise our work around our purpose

We exist not for ourselves but for the sake of our mission

Find out more about us through this short video.

What we offer

We are a fun & energetic organisation where our shared values & passion for our visiongovern what we do and how we do it. We offer flexible working arrangements and the opportunity to make a difference in our community.

Our Values

We are Magnetic we strive to be welcoming passionate and inspiring

We are Optimistic we are positive and strive to be inspirational. We choose hope and smile at the future

We are Constructive we have a growth mindset and a learning culture where it is safe to fail

We are Community we are a diverse trustworthy fun and connected team who collaborate together and align on purpose

About this Role

This is an exciting opportunity to join our Connections Team connecting with callersdonors and sponsors at TheLight. As a Connections Team Member you will supportcurrent campaigns Donor Care programs and other projects assigned to the Connections Team. Youll play a vital role in supporting our listeners through some of lifes challenges and in sharing the impact TheLight has had on their lives.

Key Responsibilities Include:

Connect with listeners to acquire financial support primarily throughtelefundraisingduring campaigns

Conduct Thank You calls to donors thanking them for their support throughout the year

Connect with the extended Light family on behalf of other Departments in the organisation

Be a point of contact to assist our listeners in various ways they may need support with life challenges

To connect with listeners and encourage the sharing of how 89.9TheLighthas impacted their life

Conduct other phone/connection functions with listeners/donors/sponsors as required

About You

We are seeking a friendly self-motivated and compassionate person to join our CT Team. Tothrive in this role you will have:

Excellent communication skills and computer skills

Ability to work independently within a team environment

A servant heart

Ability to listen well and communicate clear messages to listeners

Passionate desire to help support others

Adaptable

Ability to builds relationships quickly with callers and achieve KPIU outcomes for calls

This is a unique opportunity to work within a highly motivated passionate and innovative workplace. If this sounds like a great fit for you and you get who we are and what we do we would loveto hear from you.

Click to apply now! Please submit a resume and cover letter. Applications without a cover letter will not be considered. Applicants must have full working rights in Australia and be able to provide evidence of eligibility to work.

View the full position description attached.

If you have any questions about this job feel free to contact Michelle Ferguson Connections Team Manager (/).