WATER SERVICE INVESTIGATOR I (SR-12) [1 vacancy]
Share
Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Position Information
- Putting Leaks on Lockdown and Your Water in Check!Start your rewarding career with the City and County of Honolulu today!
Ready to track down problems solve real-world water issues and keep service running smoothlyTheHonolulu Board of Water Supply(BWS) Customer CareDivision is seeking a hands-onWater Service Investigator I!Thisfull-time permanentposition located inHonolulu involves investigating water service issues and billing problems assisting with locating leaks and pipes testing and replacing meter equipment and driving to job sites.
What Youll Do:- Investigate abnormal water usage by reviewing records checking meters and working directly with consumers to find the cause.
- Inspect and test water meters to verify accuracy detect leaks and recommend billing adjustments when needed.
- Identify and troubleshoot water service issues such as leaks low pressure no water or system malfunctions.
- Locate and map water distribution systems including underground pipes and leaks using field tools and sketches.
- Maintain and repair AMR equipment by diagnosing issues replacing components and ensuring proper system function.
- Document and report findings by entering investigation results and maintaining accurate records in the system.
- Perform other related duties as required.
Special Work Requirements:- Work schedule is Monday - Friday from 7:00 a.m. until 3:30 p.m.
- May be exposed to soil water mud and assorted debris.
- May be required to work in various weather conditions.
Enjoyexcellent employment benefitsincluding generous time off (up to 21 vacation days 21 sick leave days and holidays) comprehensive health coverage retirement plan career development and much more! View details about all our available benefits by clicking on the Benefits tab at the top of this posting or visiting today and take the first step toward a lasting career!
Additional Job Information
Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery please make sure you:
- use a valid e-mail account;
- verify your e-mail address is entered correctly on your GovernmentJobs account;
- are subscribed to e-mail notices;
- check your spam folders; and
- add and to your contact list.
Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.
Minimum Qualification Requirements
At time of application you must be a citizen national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.
EDUCATION REQUIREMENT:
Equivalent to graduation from high school. Responsible work experience demonstrating the ability to perform the essential functions of the job may be substituted for education.
EXPERIENCE REQUIREMENT:
One (1) year of public contact work experience which shall have involvedinterviewing investigative or other fact finding activities.
Must be able to:
- Understand water system operations (pipes reservoirs pumps supply sources)
- Identify causes of water service problems (leaks pressure loss blockages)
- Collect and analyze field data
- Use investigation tools (leak detectors pressure gauges pipe locators)
- Read construction plans and system layouts
- Create simple maps or sketches of underground pipes
- Understand basic hydraulics for water flow and pressure
- Apply department rules and policies to real situations
- Write clear concise reports
- Communicate effectively with the public and coworkers
- Safely operate a vehicle for fieldwork
LICENSE REQUIREMENT:
Valid Hawaii Drivers License (Type 3/automobile) prior to appointment.
Examination Process
If you qualify for the position your name will be eligible for consideration for current vacancy and future job openings with this job title. Screening will be based on the education experience and other job-related information provided in your application. Failure to provide sufficient information may result in your application being rejected or your receiving a lower rating. All information provided on an application is subject to verification. As applicable false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.
