CCCAP Quality Assurance Specialist

STATE OF COLORADO RESIDENCY REQUIRED

NOTE: This announcement may be used to fill multiple openings.

Colorado Governor Jared Polis is committed to building a Colorado For All a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans transitioning the state to renewable energy sources ensuring every Colorado child gets a quality education and building an economy that works for everyone.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do including hiring employment and advancement opportunities.

We offer a generous benefits package including:

• 11 paid holidays per year plus vacation and sick leave

• Medical dental and vision plans

• State paid life insurance policy

• Choice of 2 retirement plans (defined benefit or defined contribution)

• Optional 401(k) and 457 plans

• State paid short-term disability coverage

• Additional optional life and disability plans

• Credit Union membership

• Training and professional development

To learn more about State of Colorado benefits visit: positions may qualify for thePublic Service Loan Forgiveness Program. For more information go to

This position will have the opportunity for a hybrid schedule (a combination of in-office and remote workplace).**Please note - equipment provisioning and certain onboarding tasks will take place in person in our downtown Denver office on the first day of employment.**

The purpose of the Colorado Child Care Assistance Program (CCCAP) is to provide eligible households with access to high-quality affordable child care that supports healthy child development and school readiness while promoting household self-sufficiency and informed child care choices. CCCAP provides child care assistance to low-income families who are working searching for employment are in training or secondary-education programs or are participating in the Colorado Works Program or families that have an open child welfare case. Funding through CCCAP is intended to support low-income families who are working searching for work or in school while providing high-quality early learning opportunities for children 0-13 years of age in a variety of early childhood settings such as licensed child care centers preschools child care homes and before and after-school programs.

The Colorado Child Care Assistance Program (CCCAP) administers and monitors the Child Care Development Block Grant (CCDBG) subsidy statewide. The purpose of the CCCAP is to provide support for low-income working families by providing child care assistance and promoting quality early learning environments. The CCCAP is a state-supervised county-administered program supported by the Child Care Automated Tracking System (CHATS). The CCCAPs goal is to build a child care subsidy program that is child-focused family-friendly and fair to providers. The priority of the CCCAP team is to provide counties with the guidance support training and tools needed to administer the CCCAP at the county level.

What youll be doing:

This position exists to review CCCAP eligibility cases for adherence to federal regulations the Colorado State Plan state regulations and county policies and to fulfill the federal obligations to ensure adequate internal controls are in place to ensure accuracy and mitigate improper payments and potential fraud through case reviews data reporting trend analysis and training/technical assistance based on the Federal Improper Payment Review process. This position provides policy and procedural guidance regarding county eligibility determinations verification of documentation and data entry in the Child Care Automated Tracking System (CHATS) through case reviews and reviews of case actions. Responsibilities of this position include ensuring the eligibility and subsidy payments made on behalf of CCCAP meet program requirements. These reviews often include technical issues and complex situations that require the resolution of compliance problems and the reconciliation of divergent viewpoints. This position provides continuous data to the CCCAP Data Analyst on frequency magnitude and sources of errors and/ or non-compliance. The data identified through the reviews are utilized by the CCCAP and counties to improve program performance and client services; directly advise on areas of risk formulate improvement plans for eligibility and payment accuracy to prevent errors prevent fraud achieve program compliance and meet program outcomes.

• Performs complex eligibility financial and compliance reviews of county Human Service agencies administering CCCAP in 64 counties throughout the state of Colorado.
• Independently reviews agency actions by accessing various databases and agency documents (case records).
• Evaluates the validity and completeness of the data obtained and independently determines the need for continued investigation or to proceed with the determination of program compliance.
• Analyzes data to measure payment accuracy payments issued child care authorizations and other measures as defined to assess overall eligibility and payment accuracy for the CCCAP program.
• Research information from CHATS data reports case files that are incorrect and/or inconsistent to identify trends for technical assistance policy clarification and system enhancements and provides data findings to inform practice.
• Documents case file review findings and follows appropriate procedures for responses to counties to ensure they align with federal requirements state statutes and CCCAP regulations.
• Directs county agencies to take action based on findings.
• Provides recommendations for technical assistance and training in identified areas of risk as well as additional reporting and tracking to monitor improvement plans.
• Identifies and categorizes errors based on data collection standards to inform accurate and consistent data reporting and payment accuracy rates and tracks aggregate statewide and county-specific data for reporting.
• Assists in the development of case file review tools processes and procedures. Incorporates new policy and regulatory requirements into daily operations.
• Undertakes administrative and staffing duties in support of securing case files for review.
• Other duties as assigned

Residency Requirement:

Class Code & Classification Description: (New)

• State of Colorado experience related to the duties of this position
• Demonstrated knowledge of CCCAP rules regulations policies and practices
• Recent experience determining eligibility for the Colorado Child Care Assistance Program (CCCAP)
• Demonstrated experience researching analyzing and interpreting regulations (State and Federal) statutes rules and applicable policies to conduct reviews of county actions.
• Demonstrated ability to manage high volumes of complex work within state and federally defined timelines.
• The ability to maintain project transparency and team alignment in a self-directed work environment.

• Recent experience conducting Case File reviews for CCCAP or other benefit assistance programs
• Experience conducting consultative audits and providing coaching
• The ability to navigate internal and external disagreements by citing precedent risk-tolerance levels and Departmental goals.
• Proficiency in using digital collaboration tools such as Google Apps

• Applicants must pass a thorough background check prior to employment.
• Employees who have been disciplined terminated resigned in lieu of disciplinary termination or negotiated their termination from the State of Colorado must disclose this information on the application.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email () postmarked in US Mail or hand delivered (1525 Sherman Street 4th Floor Denver CO 80203) or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the departments action.

For more information about the appeals process the official appeal form and how to deliver it to the State Personnel Board; go to; contact the State Personnel Board for assistance at ; or refer to 4 Colorado Code of Regulations (CCR) 801-1 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes atunder Rules.

How to Apply(PLEASE READ CAREFULLY)

Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter they will be reviewed in later stages of the selection process. Therefore it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked SEE RESUME will not be considered.

1. A complete CDEC Application for Announced Vacancy (please submit online using the green APPLY button at the top of this announcement)
2. A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)
3. A cover letter that describes your interest in this position how your experience aligns with the minimum and preferred qualifications of this position. Cover letters must be uploaded as an attachment to your online application. Cover letters will not be accepted after the closing date and time of the announcement.
4. If you are a veteran a copy of your DD214. Please submit this as an attachment to your online application.

The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.

Failure to submit properly completed documents by the closing date will result in your application being rejected.

The State of Colorado believes that equity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.