OR Sales Operations Manager Tualatin, OR
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Job Location:
Tualatin, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Ryan Herco Flow Solutions a SunSource companyis a leading distributor of fluid control systems fluid filtration systems fluid handling products micro-electronics and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers chemical manufacturers water & waste treatment metal finishing pollution control and life sciences companies.
Ryan Herco offers competitive pay and a comprehensive benefit plan including medical dental and vision insurance vacation sick leave and holiday pay a floating holiday life insurance tuition reimbursement and a 401(k) with Company match. Our greatest benefit is the opportunity for career advancement! We promote from within and value employees who contribute to our companys growth.
$0 - $0 biweekly
About the Opportunity:
Ryan Herco Flow Solutions is looking for a competent pro-active Operations Supervisor to facilitate an atmosphere of cooperation accountability and empowerment. This position is directly responsible for supervising a team of accomplished highly motivated sales representatives. The Operations Supervisor must inspire and motivate the team to continue working together to achieve beyond set expectations lead by example and promote Ryan Herco Flow Solutions image of professionalism and exemplary service at all times. Customer service experience is a must; and experience in fluid flow thermoplastic pipe valve fitting instrumentation pumps and chemical storage tanks is a big plus!
Responsibilities:
Supports and facilitates implementation of sales and marketing plan.
Insures the inside sales team is pro-active and productively engaged in selling activities
Successfully manages customer expectations & organizes the team for optimal customer service
Liaison for Outside Sales Regional Manager Director of Operations and Customer Service and customers.
Develops a rapport and maintains good working relationships with customers.
Assists in recruitment interviewing and hiring Insides Sales employees.
Confronts performance issues as well as giving rewards and recognitions.
Delivers difficult feedback in a constructive manner that focuses on improvement.
Provides excellent customer service by answering incoming customer calls solving problems entering orders and completing follow-up procedures.
Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
Writes bids and quotes when necessary and completes follow-up procedures
Requirements:
4 years proven sales and/or customer service experience
Previous supervisory experience
Team leader with strong interpersonal skills
Professional polite customer-focused attitude
Persuasive amiable goal-oriented self-motivated
Excellent written and oral communication skills
Good mechanical aptitude
MS Office savvy (Word PowerPoint Excel)
Must be able to type 40 WPM
Preferred:
4 year college degree preferred
Experience with corrosion resistant fluid flow items such as piping systems valves instrumentation chemical storage tanks and pumps is highly preferred
Knowledge of AS400 Operating System a plus
We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process please contactemailprotectedto request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source Privacy Policy#rhfsassc
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
About Company
As one of North America's leading distributors for mobile and industrial applications, our solutions-based approach supports OEM & MRO customers with their needs in fluid power, fluid process, fluid conveyance, industrial supplies, and service & repair capabilities.
