Assistant General Manager Retail

Assistant GeneralManager
Retail Department

Midwest Shooting Center
Full-time $50000$60000 per year (base performance incentives)

About Us

Midwest Shooting Center is a premier indoor shooting range and retail destination offering a professional safe and welcoming experience for every guest. With multiple locations and a rapidly expanding footprint we pride ourselves on excellence in customer service retail operations andrangesafety.

Position Overview

As anAssistant GeneralManageryoulllead the day-to-day operations of both the retail store and range floor. This positionis responsible fordriving revenue growthmaintainingcompliance and safety and ensuring that every guest receivesa professionaland engaging experience.Youlloversee inventory pricing staff training and performance accountabilitybuilding a high-functioning retail team that consistently meets and exceeds company standards.

WhatYoullDo

• Lead allretail and range operationsto maximize revenue profitability and customer satisfaction.

• Oversee thefull retail lifecyclefrom inventory intake and pricing to replenishment and accuracy.

• Maintain strong compliance withATF OSHA and internal safety standardsthrough regular audits and inspections.

• Train coach and hold retail associates accountable for service standards product knowledge andrangesafety.

• Managefirearm transaction accuracy including FFL transfers and 4473 form completion.

• Monitor retail pricing margin performance and replenishment timing.

• Partner with Guest Services toidentifyand communicatemembership and training opportunities.

• Act asManager on Duty (MOD)as needed supporting the overall operation and guest experience.

What Success Looks Like

• Retail andrangerevenue and profitability grow consistently.

• Inventoryisaccurate compliant and well-managed.

• Retail team members are trained knowledgeable andperformance-driven.

• The range is safe organized and welcoming to guests.

• Errors in 4473 forms and compliance documentation are minimized.

• Retail andrangeoperations directly support membership and training growth.

Who You Are