Legal Assistant Client Intake Specialist
Roseville, CA - USA
Job Summary
At Nyman Turkish we pride ourselves on being anationally recognizedfull-service law firm specializing in California Workers Compensation and Social Security Disability. Led by civil rights experts and Partners Jason Turkish Jessica Turkish Melissa Nyman Spencer Nyman and California Workers Compensation Chair Brant Brunerwevehelped thousands of claimants recover tens of millions in benefits.
Nyman Turkish offers unmatched representation for individuals with workplace injuries and disabilities. Our structure and workflows allow us to provide clients with personalized and efficient boutiquerepresentationat every step of the process.
About the Role
This entry-level position is ideal for individuals looking to start a career in the legal field. The role is based in a call center setting and is highly phonefocused. You will be the first point of contact for potential clients ensuring a professional and positive experience while gathering essential case information for our attorneys.
Key Responsibilities
- Engage with potential clients primarily via phone as well as email; make and receive a high volume of inbound and outbound calls.
- Collect and document case details to determine eligibility based on firm criteria.
- Manage the initial stages of client relationships with professionalism empathy and clear communication.
- Utilize case management software to maintain accurate and detailed records.
- Perform administrative and data-entry tasks as needed.
- Deliver exceptional customer service in a fast-paced call center environment.
Required Skills & Qualifications
- Strong customer service and verbal communication skills; comfort with heavy phone usage throughout the workday.
- High attention to detail in a dynamic rapidly changing environment.
- Professional demeanor and ability to handle sensitive information.
- Basic administrative experience preferred (not required).
- High school diploma required.
- Ability to sit for extended periods and lift up to 15 lbs occasionally.
Compensation
- Hourly Rate: $23 per hour base pay with annual increases of $2.00 through your third work anniversary.
- Performance bonuses: First-year total compensation typically $26$28/hour
Benefits
- Excellent work environment with upward mobility to promote within the firm
- Comprehensive benefits package: medical dental life disability.
- 401(k) with 6% employer match.
- Paid holidays PTO sick time and more.
Equal Opportunity Employer:Nyman Turkish is proud to be an Equal Opportunity Employer. We encourage applicants of all backgrounds including but not limited to race religion color national origin sex age disability and any other protected characteristic to apply.
Required Experience:
IC
About Company
Acclaimed Social Security Disability and Personal Injury attorneys ready to take on your SSD claim, Disability Discrimination or Worker’s Comp case. Personalized attention.