Chief Administrative Officer

Lifeworks

Job Location:

Austin, TX - USA

Monthly Salary: $ 176551 - 192932

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

LifeWorks ofAustin TXis looking for a Chief Administrative Officer to join our Executive team! The Chief Administrative Officer (CAO) is a senior executive leader responsible for stewarding and strengthening LifeWorks operational administrative and risk infrastructure in service of the organizations mission strategy and long-term sustainability. The CAO provides executive oversight of Technology Asset & Facilities Management Administrative and Risk Management functions ensuring these complex interdependent systems operate cohesively efficiently and in alignment with organizational priorities Owns and continuously improves the agencys operating model including cross-functional workflows processes and service standards to drive efficiency consistency and staff and client experiences. The CAO balances strategic leadership with disciplined execution ensuring compliance safety and operational excellence across a multi-site multi-program nonprofit environment.

This full time exempt position earns a competitive rate ranging from $$176551.88 - $192932.99. depending upon experience. Benefits are also included which consist of 24 PTO days per year (accrued); 11 paid holidays per year; a premium-free employee medical plan with $100 per month HSA contribution (plus other affordable employee or family medical dental and vision options!); a retirement savings plan with 50% match on the first 6% of contributions and much more!

RESPONSIBILITIES

Executive leadership and strategic partnership:
- Acts as a strategic thought partner to the CEO on operational risk infrastructure investments and enterprise-wide initiatives.
- Serves as a key member of the Executive Team participating in organizational strategy policy development and long-term planning.
- Translates organizational strategy into clear administrative technology facilities and risk management priorities and execution plans.
- Oversees enterprise vendor governance including contract standards monitoring and risk management in partnership with the CFO CEO and CPO.
- Establishes and monitors operational performance metrics to assess effectiveness identify risks and inform decision making.
- Provides clear data-informed recommendations to executive leadership and the Board as appropriate.
- Participates in Board meetings or committees as requested by the CEO.
Oversight of asset & facilities management:
- Provides executive oversight and strategic direction to the Vice President of Asset & Facilities Management across the full lifecycle of LifeWorks real estate assets affordable housing developments and agency facilities.
- Partners with leadership the Board of Governors and the LifeWorks Affordable Housing Corporation to support long-term capital planning major development initiatives and facilities investment decisions aligned with organizational strategy and client needs.
- Ensures effective planning development and management of new housing projects and facilities including needs assessment site acquisition financing strategies and pro forma development.
- Partners with the CFO on financial strategies budgeting and pro forma development while responsible for planning execution and risk oversight of capital projects.
- Oversees organizational risk governance and executive decision-making related to design development contractor and vendor selection construction management and lease-up activities.
- Ensures appropriate controls are in place for project budgets timelines and performance to support timely cost-effective and compliant delivery of capital and facilities projects.
- Oversees ongoing property management and facilities operations including maintenance safety security and compliance with regulatory accreditation and funder requirements.
Oversight of technology:
- Provides executive oversight and strategic direction to the Vice President of Technology.
- Ensures the agencys technology strategy aligns with organizational goals program needs and future growth.
- Oversees organizational risk related to cybersecurity data privacy system reliability and business continuity.
- Ensures appropriate governance controls and accountability for technology investments vendors and major system initiatives.
- Partners with executive leadership to assess and prioritize digital transformation initiatives including CRM optimization data analytics and emerging technologies.
Administrative operations & risk management:
- Provides executive oversight and strategic direction to the Vice President of Administration & Risk.
- Oversees enterprise-wide business continuity and emergency response and recovery planning to ensure continuity of critical operations across programs sites facilities and systems.
- Ensures the agency maintains effective risk management frameworks policies and procedures to protect staff clients assets and reputation.
- Ensures appropriate response review and learning from critical incidents with a focus on continuous improvement and risk mitigation.
- Oversees agency-wide front- and back-of-house administrative operations in alignment with program leadership including front-desk staffing office management administrative support services vendor coordination and records handlingto ensure consistent welcoming and effective administrative support for clients staff and visitors across all sites without directing/overseeing clinical or programmatic services.
- Ensures administrative staffing models workflows and service standards are aligned with organizational needs site complexity and client volume.
People leadership and organizational accountability:
- Responsible for the hiring orientation training supervision evaluation and dismissal of direct reports including senior leadership positions in accordance with Agency policies and procedures. Ensures staff are informed their activities are well coordinated and they have the necessary resources to carry out their work.
- Establishes and maintains clear governance structures decision rights and escalation pathways across administrative functions.
- Promotes strong cross-functional collaboration between technology facilities administration programs and other departments to ensure coordinated and defensible organizational practices.
- Ensures their departments comply with all requirements outlined by funding sources licensure and accrediting bodies the program and the agency. These requirements may pertain to data paperwork training processes and procedures among other things.
- Represents their departments at leadership meetings as appropriate and communicates agency and leadership decisions to their teams.
- Prepares for and actively participates in supervision meetings and all other required meetings or trainings.

QUALIFICATIONS

Requires a Bachelors degree in business public administration nonprofit management or a related field; Masters degree preferred.; and
Requires 8 years of progressive leadership experience in administrative operational or organizational management roles; and
Minimum 5 years of senior-level management experience overseeing multiple functional areas; or
Equivalent combination of education and experience.
Minimum of 5 years supervisory experience.
Sound judgment and experience navigating organizational risk compliance and crisis situations.
Demonstrated experience leading complex cross-functional teams in a multi-site multi-program organization.
Nonprofit public sector or human services experience preferred.
Experience with risk management facilities or asset oversight and technology governance strongly preferred.
Demonstrated ability to balance operational detail with executive-level perspective.
Strong strategic thinking and systems-level problem-solving skills.
Ability to lead through influence collaboration and clear accountability.
Excellent communication skills with the ability to translate complex issues for diverse audiences both verbally and in writing.
High degree of integrity discretion and professionalism.

ABOUT LIFEWORKS
With more than 50 years of experience working with youth experiencing homelessness youth aging out of foster care young adults and young parents LifeWorks is committed to solving youth homelessness through housing mental health education and workforce services. Our vision is a Central Texas where every young person has a place to call home a sense of belonging and the support to pursue a life they love.

We provide a full range of support services for vulnerable youth ensuring that every young person has access to a safe home the chance to heal and opportunities to learn and work. Through innovative problem-solving shared accountability and evidence-based solutions we are relentless in achieving real sustainable and measurable results for the clients we serve.

A career at LifeWorks offers opportunities to grow professionally while making an immediate lasting impact on the lives of youth and families in our community. Join us in building a future where every young person has the stability and support to thrive.

Required Experience:

Chief

LifeWorks ofAustin TXis looking for a Chief Administrative Officer to join our Executive team! The Chief Administrative Officer (CAO) is a senior executive leader responsible for stewarding and strengthening LifeWorks operational administrative and risk infrastructure in service of the organizations...

RESPONSIBILITIES

Executive leadership and strategic partnership:
- Acts as a strategic thought partner to the CEO on operational risk infrastructure investments and enterprise-wide initiatives.
- Serves as a key member of the Executive Team participating in organizational strategy policy development and long-term planning.
- Translates organizational strategy into clear administrative technology facilities and risk management priorities and execution plans.
- Oversees enterprise vendor governance including contract standards monitoring and risk management in partnership with the CFO CEO and CPO.
- Establishes and monitors operational performance metrics to assess effectiveness identify risks and inform decision making.
- Provides clear data-informed recommendations to executive leadership and the Board as appropriate.
- Participates in Board meetings or committees as requested by the CEO.
Oversight of asset & facilities management:
- Provides executive oversight and strategic direction to the Vice President of Asset & Facilities Management across the full lifecycle of LifeWorks real estate assets affordable housing developments and agency facilities.
- Partners with leadership the Board of Governors and the LifeWorks Affordable Housing Corporation to support long-term capital planning major development initiatives and facilities investment decisions aligned with organizational strategy and client needs.
- Ensures effective planning development and management of new housing projects and facilities including needs assessment site acquisition financing strategies and pro forma development.
- Partners with the CFO on financial strategies budgeting and pro forma development while responsible for planning execution and risk oversight of capital projects.
- Oversees organizational risk governance and executive decision-making related to design development contractor and vendor selection construction management and lease-up activities.
- Ensures appropriate controls are in place for project budgets timelines and performance to support timely cost-effective and compliant delivery of capital and facilities projects.
- Oversees ongoing property management and facilities operations including maintenance safety security and compliance with regulatory accreditation and funder requirements.
Oversight of technology:
- Provides executive oversight and strategic direction to the Vice President of Technology.
- Ensures the agencys technology strategy aligns with organizational goals program needs and future growth.
- Oversees organizational risk related to cybersecurity data privacy system reliability and business continuity.
- Ensures appropriate governance controls and accountability for technology investments vendors and major system initiatives.
- Partners with executive leadership to assess and prioritize digital transformation initiatives including CRM optimization data analytics and emerging technologies.
Administrative operations & risk management:
- Provides executive oversight and strategic direction to the Vice President of Administration & Risk.
- Oversees enterprise-wide business continuity and emergency response and recovery planning to ensure continuity of critical operations across programs sites facilities and systems.
- Ensures the agency maintains effective risk management frameworks policies and procedures to protect staff clients assets and reputation.
- Ensures appropriate response review and learning from critical incidents with a focus on continuous improvement and risk mitigation.
- Oversees agency-wide front- and back-of-house administrative operations in alignment with program leadership including front-desk staffing office management administrative support services vendor coordination and records handlingto ensure consistent welcoming and effective administrative support for clients staff and visitors across all sites without directing/overseeing clinical or programmatic services.
- Ensures administrative staffing models workflows and service standards are aligned with organizational needs site complexity and client volume.
People leadership and organizational accountability:
- Responsible for the hiring orientation training supervision evaluation and dismissal of direct reports including senior leadership positions in accordance with Agency policies and procedures. Ensures staff are informed their activities are well coordinated and they have the necessary resources to carry out their work.
- Establishes and maintains clear governance structures decision rights and escalation pathways across administrative functions.
- Promotes strong cross-functional collaboration between technology facilities administration programs and other departments to ensure coordinated and defensible organizational practices.
- Ensures their departments comply with all requirements outlined by funding sources licensure and accrediting bodies the program and the agency. These requirements may pertain to data paperwork training processes and procedures among other things.
- Represents their departments at leadership meetings as appropriate and communicates agency and leadership decisions to their teams.
- Prepares for and actively participates in supervision meetings and all other required meetings or trainings.

QUALIFICATIONS

Requires a Bachelors degree in business public administration nonprofit management or a related field; Masters degree preferred.; and
Requires 8 years of progressive leadership experience in administrative operational or organizational management roles; and
Minimum 5 years of senior-level management experience overseeing multiple functional areas; or
Equivalent combination of education and experience.
Minimum of 5 years supervisory experience.
Sound judgment and experience navigating organizational risk compliance and crisis situations.
Demonstrated experience leading complex cross-functional teams in a multi-site multi-program organization.
Nonprofit public sector or human services experience preferred.
Experience with risk management facilities or asset oversight and technology governance strongly preferred.
Demonstrated ability to balance operational detail with executive-level perspective.
Strong strategic thinking and systems-level problem-solving skills.
Ability to lead through influence collaboration and clear accountability.
Excellent communication skills with the ability to translate complex issues for diverse audiences both verbally and in writing.
High degree of integrity discretion and professionalism.