Director, Strategic Operations
San Francisco, CA - USA
Job Summary
At Habitat Health we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes enabled by access to comprehensive health care. Habitat Health provides personalized coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (PACE) in collaboration with our leading healthcare partners including Kaiser Permanente.
Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations.
Habitat Health is growing and were looking for new team members who wish to join our mission of redefining aging in place. To learn more visit.
TheDirector of Strategic Operations is a high-impact high-visibility roleat the core ofhow roleis responsible fordriving Habitatsoperatingmodel and bringing structured strategic thinking to our highest priority cross-functional will own the end-to-endlaunchprocess for new PACE centersfacilitateeffective change management across the enterpriseand build the execution infrastructure thatwill enableHabitattogrowat scale.
This is a role for someone who thrives in ambiguityoperateswith the rigor of a consultant and the urgency of an operator and can move seamlessly between strategic design and hands-on individual and their team will drive effective and efficient maturation of Habitats operating model.
Location: San Francisco CA preferred remote with 25-30% travel
Core Responsibilities & Expectations for the Role:
Center Launch Readiness
- Lead Go-Live Readiness (GLR) forour newPACE centers owning the strategy operating model milestones governance and cross-functional execution across clinical operational regulatory staffingtech and otherworkstreams
- Run executive readiness reviews and cross-functional forums to drive alignment and decision-making
- Proactively surface and resolve risks dependencies and execution gaps across all launch workstreams
- Deliver executive updates about launches to key Habitat and partner stakeholders
- Manage the structured handoff to local operations teams once a center is live
- Refine Habitats launch framework with each iteration
Change Management and Execution Infrastructure
- Define how Habitat manages large-scale change designing rollout strategies governance structures and operating rhythms that drive adoption and sustain results
- Proactively identify and resolve friction points across teams workflows and priorities
- Build repeatable systems and ways of working that strengthen Habitats execution capability as we scale
Business Operations
- Define and manage the operational metrics that matter to provide the right visibility into Habitats performance
- Establish clear prioritization escalation pathways so that risks blockers and decision points surface to the right people at the right time
- Translate data and status into effective executive-level reporting that enables timely informed decision-making
High-Priority Cross-Functional Initiatives
- Own a portfolio of strategic initiatives spanning AIenablement program design and vendor build vs. buy decisions translating complex ambiguous problemsintodefined solutions
- Drive alignment across clinical compliance growth and technology teams; hold stakeholders accountable for delivery against defined milestones
- Define success metrics track progress and maintain visibility into risks and outcomes across the initiative portfolio
Required Qualifications:
- 610 years in strategy operations management consulting or high-growth environments particularly in a healthcare environment
- Bachelors degree in healthcare finance or related field required; Masters degree preferred
- Proven track record leading complex cross-functional initiatives from design through delivery
- Strong ability to structure ambiguity align stakeholders and drive outcomes
- Excellent communication and executive presence comfortable presenting to and influencing senior leadership
- Equally at home in strategic design and in the details of execution
Compensation:
We take into account an individuals qualifications skillset and experience in role is eligible for medical/dental/vision insurance short and long-term disability life insurance flexible spending accounts 401(k) savings paid time off and company-paid holidays. The expected salary range for this position is$150000 - $200000. The actual offer will be at the companys sole discretion anddeterminedby relevant business considerations including the final candidates qualifications years of experience skillset and geographic location.
Vaccination Policy including COVID-19
At Habitat Health we aim to provide safe and high-quality care to our participants. To achieve this please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu werequireeither proof of vaccination or declination form and required masking while in participant locations as a safe and essential requirement of this for reasonable accommodation due to an applicants disability orsincerely heldreligious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control PPE standards and vaccination requirements related to specific roles andlocations as a condition of employment.
Our Commitment to Diversity Equity and Inclusion:
Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications without regard to race color religion creed sex gender (including pregnancy childbirth breastfeeding or related medical conditions) gender identity gender expression sexual orientation marital status military or veteran status age national origin ancestry citizenship physical or mental disability medicalcondition genetic information or characteristics (or those of a family member) or other status protected by applicable law.
Habitat Health is committed to the full inclusion of all qualified keeping with our commitment Habitat Health will take steps to provide people with disabilities andsincerelyheldreligious beliefs with reasonable accommodationsin accordance withapplicable if you require a reasonable accommodation to fullyparticipatein the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact us
E-Verify Participation Notice
This employerparticipatesin E-Verify and will provide the federal government with your Form I-9 information to confirm that youare authorized towork in E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer cantake any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completedthe FormI-9.
Beware of Scams and Fraud
Please ensure your application isbeingsubmittedthrough a Habitat Health sponsored site only. Our emails will come from @ email addresses. If you feel that you have been the victim of ascamsuch as this please report the incident to the Federal Trade Commission by selecting the Rip-offs and Imposter Scams option: Experience:
Director