Senior Product Owner

Unifocus is an integrated workforce management software platform offering intelligent automation for daily work orders management housekeeping activities facility maintenance survey solutions scheduling & labour management and time & attendance built for the hospitality market and other dynamic scheduling environment.

We support hotels restaurants casinos and more with our innovative web-based and mobile software suite. Some of the chains we work with include Hilton Rosewood Shangri La Accor IHG Hoxton Corinthia Oetker Collection etc. We are a small but growing team and youll have opportunities to express yourself and make meaningful contributions to our products and the company.

Visit for more details.

About the job

We are looking for a Senior Product Owner to drive product delivery by translating business needs into clear actionable user stories and managing the product backlog. You will collaborate with cross-functional and global teams to ensure high-quality execution and strong customer adoption.

You will bring strong experience with workforce management systems a solid understanding of scheduling and labor workflows and hands-on Agile experience. with a path toward a Product Manager role.

What will you do

Own and manage the product backlog including defining refining and prioritizing user stories based on business value

Translate product direction into clear user stories workflows and acceptance criteria

Drive agile delivery by partnering with engineering teams and sprint planning execution and support execution; unblock teams and drive delivery

Partner with engineering UX and remote teams (US and global) to deliver high-quality solutions

Collaborate with CSM support and implementation teams to demo features validate workflows and ensure value is clearly articulated to customers

Create and maintain clear documentation (flows FAQs best practices data/process diagrams) for internal and client use

Monitor and drive key success metrics including product readiness delivery pipeline customer adoption and revenue impact

Leverage customer feedback product analytics and market insights to inform decisions and improve product performance

Bring structure to ambiguity and turn ideas into shippable work quickly

Start owning small product areas end-to-end (path toward PM)

We are looking for:

7 years in Product Owner / BA / Implementation / CSM roles

Experience with UKG / Kronos or similar WFM systems is a must

Strong understanding of scheduling time & attendance labor workflows

Hands-on with Agile teams backlog management Jira (or similar)

Experience working with remote/distributed teams (US and international)

High ownership attention to detail and ability to operate in a fast-paced environment

Comfortable working with engineering on integrations workflows APIs

Experience supporting demos customer conversations and value articulation alongside CS/Support

Takes ownership and moves things forward without waiting

Can turn ambiguity into clear buildable work quickly

Has seen how products behave in real customer environments

Wants to grow into a Product Manager role over time

In lieu of these:

Hotel operations / GM experience with exposure to workforce or scheduling systems will be considered

The Unifocus experience:

Our Culture Statement: Thriving Together Achieving Greatness

To support our culture mission we have four core culture values of Unite Inspire Empower and Excel. Each value representing a set of key traits that define how we live and breathe our culture every day. We UNITE globally combining our diverse talents perspectives and expertise.

With professionalism and a touch of fun we inspire and empower each other to excel. Together we deliver exceptional value challenge norms and leave a lasting impact within the hospitality addition to a competitive salary we offer:

Health insurance

Paid time off

A hybrid environment that promotes a healthy work-life balance

Parental leave

Professional development assistance

Referral program