Business Development Manager, Hospitality Tech Solutions (ATL,CHI,DFW)
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Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
IMI Agency
Business Development Manager Hospitality Tech Solutions
Beverage Marketing Agency
U.S. Remote
Status: Full Time Remote
Location: Open to U.S. Market only- ATL CHI DFW or DMV preferred
Reports to: Vice President & Founder PayBev & Director of Technology & Innovation
IMIs Mission:
IMI Agency specializes in Building Better Beverage Business for our Hospitality Clients with innovative marketing programs and promotions interactive food & beverage merchandising and operations tools staff training and recognition/reward programs for all channels in the global Hospitality Retail and eCommerce industries. IMI programs create brand value and opportunities driving F&B revenues and guest engagement for our investors and clients.
Job Summary:
We have an opening for an articulate hospitality analytical organized and service-prone Business Development Manager Hospitality Tech Solutions to join IMI and collaborate with the IMI Account Management Team. IMI Agency is seeking a highly experienced and driven Business Development Manager to lead revenue growth and placements across our suite of hospitality technology products. This role is responsible for selling directly to chain operators across hospitality eCommerce and retail clients while working cross-functionally with IMIs Account Management team to identify opportunities develop solutions and close business. The focus will be on a recently launched training & education LMS platform. The ideal candidate brings deep relationships and experience in beverage within chain hospitality eCommerce and specialty retail environments along with a strong understanding of beverage operations training and education (management & staff) and technology platforms.
Critical Competencies:
Given the high visibility of IMI Agency within leading hospitality retail and eCommerce operators and beverage suppliers in B2B and B2C communities along with the ethical transparent fiduciary and legally compliant ethics of our company all IMI team members must be intelligent mature well-polished trustworthy and have a high standard of ethics and leadership. You must have confidence and class in conducting IMIs and the Clients mission but also know how to get constructive feedback and implement the necessary changes in performance and work based on that feedback. You must dress and carry yourself in a manner that is superior to the standard along with speaking and writing clearly.
Adaptability I Communication I Job-Related Business Focus I Planning & Organizing I Problem Solving Teamwork I Technical Expertise / Work Habits
Key Responsibilities:
Sales & Business Development
- Drive new revenue through direct sales of IMIs technology suite including:
- Nitecapp (training and education platform)
- RFP Pro (RFP and procurement management tool)
- IMI Manage Promo (promotion and activation management tool)
- Additional beverage and hospitality technology solutions
- Identify prospect and close new business opportunities with chain operator clients
- Develop strategic sales plans targeting national and regional accounts
- Build and maintain strong relationships with key decision-makers (operations beverage procurement training and marketing)
Cross-Functional Collaboration
- Partner closely with Account Managers to uncover upsell and cross-sell opportunities within existing client portfolios
- Collaborate with internal teams to tailor solutions based on client needs and operational goals
- Support proposal development pricing strategies and contract negotiations
Implementation & Customer Success Support
- Work alongside the implementation team to ensure smooth onboarding and deployment of technology solutions
- Act as a client advocate to ensure adoption satisfaction and long-term success
- Support ongoing customer success initiatives to drive retention and expansion
Market & Product Insights
- Provide feedback to leadership and product teams on market trends client needs and competitive landscape
- Stay current on beverage trends impacting chain operators across all channelshospitality eCommerce and specialty retail.
Travel will be 30% plus.
Education & Qualifications:
The ideal candidate will possess the following:
- 7 years of sales experience in chain sales beverage or SaaS/technology solutions
- Proven track record selling into chain operators; selling across multiple internal departments
- Strong existing network within hospitality operators preferred
Skills & Expertise:
- Deep understanding of chain operations beverage programs and/or hospitality/LMS technology
- Demonstrated ability to manage complex sales cycles and close enterprise-level deals
- Strong collaboration skills with cross-functional teams
- Excellent communication presentation and negotiation abilities
Additional Requirements:
- Self-starter with entrepreneurial mindset
- Ability to travel as needed for client meetings and industry events
- Experience working with CRM tools (e.g. Salesforce) preferred
- Successful track record of completing high-level Project Management duties
- Experience communicating effectively with all levels of management including high-level stakeholders
- Takes initiative and is a part of the solution to issues and problems that arise
- The ability to multitask handling several projects simultaneously
- High-energy interpersonal skills and a professional demeanor
- Successful supervisory and/or employee management track record
- High proficiency in all Microsoft Office Applications (i.e. Excel Word PowerPoint Salesforce etc.)
- Excellent organizational and time management skills
- Ability to prioritize work assignments and work under minimal direction
- Hospitable with a service-prone client-first mentality
- Follow-up and follow-through must be your mantra!
- Bachelors degree in marketing business hospitality communication or a related field
The following experiences are a PLUS:
- SaaS Technology Services
- Food and Beverage Operations Experience
- Experience within FinTech Sales
- Supplier Services Experience
Salary: Commensurate with experience and demonstrated successes
Benefits (Subject to change):
- 401(k) with match*eligibility required
- 18-21 Annual Company Holidays
- 3 Weeks PTO monthly appointment days
- Multiple Medical Plan Options w/ a no-cost option for employee coverage
- Dental
- Vision
- Life and LTD/STD
- Supplemental Insurances (i.e. Illness Cancer Legal etc.)
- Confidential Employee Assistance Program Financial Assistance and Mapping
- Summer Fridays/ Refresh Fridays and more!
IMI Agency is an equal-opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees.
If this describes you and you can work in a highly structured environment completing tasks with precision we want to hear from you!
IMI Agency (Incentive Marketing Inc.) specializes in Building Better Beverage Business for Hospitality Clients through innovative marketing programs and promotions interactive food & beverage merchandising and operations tools staff training and recognition/reward programs across the Chain Hospitality industry. IMI programs create brand value and opportunities with consumers while driving food and beverage sales and profits for our Hospitality Operator clients. For over 30 years we have maintained a singular focus: to manage in the best interests of our clients. We exist as an extension of our clients a partnerthere to simplify the complex to be transparent to offer a unique perspective that goes beyond the bottom is always completely aligned with their goals and objectives.
Required Experience:
Manager
