IL Care Management Supervisor

Company Overview
DAWN Center for Independent Living (DAWNcil) is a grassroots consumer-driven nonprofit organization dedicated to promoting self-direction and equal-access opportunities for individuals with disabilities. Our mission is to empower people in Northern NJ by providing essential services that enhance their independence and quality of life.

• Supervise staff providing independent living and case management services to persons with disabilities and/or families.
• Coordinate referrals and ensure seamless consistent support of consumers receiving IL services while simultaneously involved in other DAWN programs
• Conduct periodic Review of case records and documentation pertinent to program to ensure compliance with contractual obligations.
• Facilitate disputes arising from the provision of Independent Living services.
• Ensure timely distribution of consumer satisfaction surveys and track rate of return and results
• Maintain collaborative relationships with federal state and private agencies/nonprofit organizations that serve persons with disabilities.
• Participate in case coordination for consumers through the Traumatic Brain Injury Fund Statewide Respite Program and Morris County Case Management.
• Identify legislative issues and initiatives pertinent to our consumer base communicate relevant information to administration for review and oversee implementation of advocacy efforts.
• Research and identify professional development opportunities and trainings for the IL staff
• Assess existing program components periodically to remain current and ensure program compliance.
• Identify gaps in services and communicate information to administration
• Demonstrate an understanding of the mission and role of organization as a Center for Independent Living and communicate information clearly and concisely to others.
• Deliver Independent Living services to consumers by assisting individuals and families in identifying and accessing supports and servicesthrough specific programs/providers
• Provide information and referral to consumers their families and the general public.
• Provide statistical and other input for the development of annual and long-range plans.
• Attend all internal staff meetings trainings and in services as required
• Participate in agency wide outreach efforts and special events.

• Assists in providing information and referral to consumers their families and the general public.
• Provide statistical and other input for the development of annual and long-range plans.
• Participate in organizational strategic planning committees and or work groups.
• Performance of other non-essential assigned duties and tasks

• Knowledge of and support for the Independent Living Philosophy;
• Ability to successfully relate to and communicate with people with disabilities their families other organizations agencies volunteers and consumers
• Knowledge of programs and services benefits entitlements and supports available to persons with disabilities as needed;
• Experience using Windows editions 8-10 including expertise in utilizing: Outlook; Skype; Microsoft Word/ Excel PowerPoint Publisher
• Strong team player willing to take direction initiate business activities and work with management staff and peers;
• Self-starter able to work with minimal supervision/direction;
• Professional demeanor and presentation;
• Have strong and effective spoken and written communication skills.
• Creative thinker using sound judgment in workload coordination and in technical matters;
• Ability to organize work effectively and establish priorities;
• Ability to work with minimal supervision
• Ability to meet or exceed deadlines;
• Ability to make decisions and implement activities impacting the organizations well-being

• BA/BS in Social Services or related field. Experience may be substituted for education on a year-to-year basis
• Minimum 1 year experience in a supervisory capacity
• Basic computer skills internet research operation of standard office machinery and Assistive devices such as video relay system 711 etc.
• Previous experience working with individuals with disabilities is preferred.

• Requires field visits and attendance at community based meetings therefore ideal candidate must have access to transportation. Mileage reimbursement for use of personal vehicle.
• This position has no required physical elements needing special designation.