Account Administrator, Personal Insurance

About The Role

We have an immediate requirement for an Administrative Assistant to join our personal insurance team. We are looking for a strong team player who is detailed oriented has an ability to multitask organized enjoys working with people in a fast-paced environment. This role reports to the Manager Personal Insurance.

What Youll Do

• Develop and maintain expertise of EPIC Broker Management System.

• Deliver the highest standard of review and processing of New Business and Remarket policies within EPIC and Carrier partner systems.

• Engage with team daily to drive productivity and troubleshoot for issue resolution.

• Display strong written and verbal communication skills.

• Work cohesively with team to achieve desired results with daily tasks and responsibilities while adhering to HUB Standards.

• Display strong time management prioritization and multitasking skills.

• Offer robust analytical logical and technical support to our service and sales teams.

• Provide prompt and accurate solutions to daily queries both internal and external.

• Demonstrate high level of initiative to drive results and improvements.

• Complete activity input and reconciliation for New Business and remarkets in a timely fashion.

• Generate client communication and follow-up activity welcoming clients to HUB.

• Back up service support division as required.

• Training and mentorship of fellow team members.

• Supportively assist participate and contribute to workflows processes and meetings.

• Other duties as required.

What Youll Need for Success

• High School Diploma

• A minimum of one year experience within a data entry administrative or customer service role an asset

• Experience with EPIC broker management system or a similar system an asset

• Excellent interpersonal and communication skills both written and verbal.

• Proficiency with Microsoft Office Suite: Word Excel and Outlook

• Detail-oriented prioritizing and multi-tasking skills

• High level of organization and ability to effectively manage high-volume of work on delivered deadlines.

Elevate Your Career with HUB International

Advancement and Well-being: Our Priority

At HUB we place immense value on the well-being and professional development of our team. Heres what you can look forward to as part of the HUB Team:

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.

• Professional Growth: Advance your career with HUB-sponsored training programs tuition reimbursement and other development opportunities tailored to help you succeed.

• Industry Support: Benefit from reimbursements for professional licensing and membership fees reflecting our investment in your expertise.

• Exclusive Perks: Enjoy special discounts on events travel accommodations and personal home & auto insurance making your HUB experience even more rewarding

Service: Our Ethos

At HUB International service defines who we are. This dedication extends not only to our clients but also to our employees and the communities were proud to support. Our regional offices are actively engaged in local initiatives reflecting our commitment to giving back and making a meaningful difference.

If you require assistance or accommodation at any stage of the recruitment process we encourage you to let us knowwere here to support you. At HUB building an inclusive workplace isnt just part of what we doits at the heart of who we are..

The expected salary range for this position is$36000to $43000 and will be impacted by factors such as the successful candidates skills experience andworking location as well as the specific positions business line scope and level. HUBInternational is proud to offer comprehensive benefit and total compensation packages whichcould include extended health benefits disability insurance RRSP matchingpaid-time-off benefits and eligible bonuses and commissions for some positions.

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates all decisions are made through human review.

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