Receptionist

Your role and responsibilities

We have an exciting opportunity for a Veterinary Receptionist. The role of a Veterinary Receptionist is extremely important as we are integral to creating the first impression of our practice. Clients and visitors should be welcomed in a warm friendly courteous and professional manner.

You will be part of the amazing Folly Gardens Veterinary Clinic Walton Cardiff team consisting of Veterinary Surgeons Nurses Patient Care Assistants and Veterinary Receptionists. All based within the clinic and supported by colleagues based within the other clinics. There will be flexibility to work at the three sites.

The ideal candidate will have previous veterinary receptionist experience with BVRA qualifications. We would consider a job share role for the right candidate.

Your duties will include:

• Welcoming clients both into the clinic and via telephone calls
• Responding to and managing group email inbox
• Answering client enquiries
• Supporting with stock management
• Assisting Vets with repeat prescription requests
• Cleaning
• Organisation duties including filing
• Cashing up

Hours and package

• From 26707.20 (Full time)
• 40 hours per week
• Working hours between 8.00am 7.30pm (Monday Friday)
• Saturday working on a rota basis (no more than 1 in 3)

Benefits

• 5 weeks holiday plus bank holidays and Birthday Leave
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Recruitment referral reward scheme
• Wellness program including:
  • Employee assistance program
  • Eyecare voucher scheme
  • Free annual Flu jab
  • Cycle to work scheme

About us

Folly Gardens was established in Tewkesbury over 30 years ago maintaining an excellent reputation whilst growing from strength to 2012 they moved to a large purpose-built facility at Walton Cardiff expanding their expertise and services. They have an additional stand alone branch in Bishops Cleeve as well as a mobile service available. Folly Gardens offer a full range of services for all small animals and exotics. Not only do they offer routine preventative healthcare and support for sick and injured patients it also offers more advanced procedures including orthopaedic and soft tissue surgeries ophthalmology and diagnostic referrals as well as CT scanning. They have recently become RCVS accredited and awarded ISFM cat-friendly status.

Folly Gardens is part of Linnaeus and Mars Veterinary Health the largest family-owned veterinary company in the world. Being privately owned we can truly be driven by our purpose to create a better world and think long-term as opposed to being focused solely on short-term profits.

At Linnaeus A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up step up and deliver quality services. Youll have access to a huge network of specialists worldwide development opportunities and an easily accessible comprehensive wellbeing package that prioritises your physical and mental health allowing you to focus on what you do best care for pets.

We are committed to fostering a culture that is inclusive and diverse we care about you and want you to be authentic with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Folly Gardens Linnaeus or the role please contact our Talent Acquisition team at

#LI-OH1 #LI-Onsite

Salary Value:26707.20 per annum;

Salary Description:Fromdependent on experience;