Office Support Specialist, Sr. Program Specialist

Freeborn County has a opening for an Office Support Specialist Sr. / Program Specialist - DHS

Merit System Class Summary
Under general supervision provides work direction to other incumbents in the Office Support Specialist or Office Support Aide classifications. Provides administrative support to agency director and supervisors or to a major program area in an some positions incumbents may be required to know technical terminology or special software programs. Incumbents will often research and respond to issues that may have no immediate solutions within established procedures and guidelines.

(These are illustrative examples only--a position may not include all the work examples given nor does the list include all that may be assigned.)

Completes special projects research assigned program responsibilities and other complex assignments.
Answers questions from the public regarding agency programs.
Assists clients in completing program forms and may assist in processing applications for services.
Reviews and selects mail to independently research and answer for agency managers or supervisors.
Prepares agendas for county board meetings.
Develops implements and maintains office procedures and work systems to resolve existing problems or to respond to new systems or policies.
Maintains administrative or fiscal data and prepares reports.
Maintains adequate inventory of office supplies and forms required for agency operation.
Provides other employees with information assistance and services. Issues are often complicated and varied. Final answers require considerable research.
Collects and analyzes data for administrative reports.
Types correspondence and performs other support work for agency director and supervisors.
Acts as liaison for social services agency with county human resources staff or merit system. Completes necessary personnel forms for submittal to county personnel office or merit system.

Merit System Minimum Qualifications
Completion of two (2) year associates degree in or related to business accounting office management or information systems and one year related experience and/or training performing advanced responsible office support. This experience may include the operation of computer software involving word processing spreadsheets databases and/or a variety of software packages and/or lead work direction.

Or

High School Diploma or GED and three years related experience and/or training performing advanced responsible office support. This experience may include the operation of computer software involving word processing spreadsheets databases and/or a variety of software packages and/or lead work direction.

An equivalent combination of education training and experience which provides the required knowledge skills and abilities may be considered.

The screening process will consist of an evaluation and rating of education and experience based on the information you provide in your application. Please provide your complete relevant work history including dates of employment positions held responsibilities/duties performed and education. Please be thorough in listing this information as this will be used to determine your score.

Once your application has been submitted changes cannot be made. If you have a change in location availability or contact information please emailwith the new information and include your applicant ID.

Please also apply at Freeborn County Application by May 22nd 2026