Fulfillment Center Assistant Manager

Job Summary

The Fulfillment Center Assistant Manager supports the Fulfillment Center Manager by overseeing all warehouse operations including receiving put-away deliveries e-commerce processing replenishment inventory and location management. This role ensures the safe accurate and efficient movement of product and provides direct leadership to the receiving delivery and shipping teams. The FC Assistant Manager is also responsible for driving continuous improvement and safety initiatives across the facility.

Job Duties & Responsibilities

• Manages department supervisors with a focus on coaching performance oversight and regular one-on-ones

• Drives a positive work environment by recognizing performance and upholding company policies

• Collaborates with HR and leadership on employee relations and compliance matters

• Oversees onboarding and ongoing training for inbound delivery and warehouse teams ensuring SOP and equipment compliance

• Develops cross-training plans ensures role coverage and coordinates staffing and break schedules to meet operational needs

• Oversees daily inbound (receiving put-away inventory replenishment) and outbound (picking staging loading fulfillment) operations

• Maintains facility cleanliness organization and timely completion of monthly inspections

• Leads continuous improvement initiatives and coordinates building maintenance

• Ensures all team members are properly trained and certified on Powered Industrial Equipment (PIE)

• Partners with supervisors to lead safety initiatives conduct training daily walks and observations

• Identifies and addresses unsafe conditions enforces accountability and promotes positive safety practices

• Reviews inspection reports coordinates corrective actions and escalates issues when needed

• Co-leads safety committee meetings supports data reporting and recommends safety improvements

• Reports exceptions to the ship clean policy and communicates shipping delays or issues to customers and branches

• Ensures proper maintenance of Powered Industrial Equipment (PIE) and audits operator certifications for compliance

• Ensures all inbound freight is accurately received and stored within three business days

• Verifies compliance with SOPs for Bills of Lading freight counts and damage documentation

• Reports exceptions such as damages or shortages per company procedures

• Escalates receiving issuesincluding equipment damage vendor delays safety incidents or employee concernsto the manager promptly

• Safety-sensitive role requiring constant alertness and adherence to safe work practices

• Maintains proficiency in company systems for administrative tasks such as data entry messaging call logs and workflow updates

• Performs additional duties as assigned with flexibility to adapt to changing business needs and responsibilities

Qualifications

• High school diploma or GED; some college coursework in business supply chain or related field preferred

• 3 years of experience in warehousing supply chain or related operations

• 2 years in a supervisory or team lead role within a warehouse or distribution environment

• Knowledge of quality systems (ISO preferred) LEAN and Six Sigma principles

• Experience in manufacturing and/or distribution including ERP and Traffic Management Systems (TMS)

• Proficient in MS Office applications (Word Excel PowerPoint Outlook)

Physical Demands & Work Environment

This full-time position may require 40 hours per week and involves regular physical activity including:

• Frequent lifting of 2550 lbs. with occasional lifting up to 100 lbs. and pushing/pulling up to 300 lbs.

• Operation of forklifts and material handling equipment for extended periods (up to 6 hours daily)

• Routine bending climbing squatting kneeling reaching and use of hands arms and feet for equipment operation

• Periods of sitting standing walking and twisting throughout the shift

• Visual demands include close distance color and peripheral vision along with depth perception and focus adjustment

What We Offer:
We prioritize your well-being from day one with a comprehensive benefits package that includes:

• Medical dental vision and prescription coverage effective immediately

• 401(k) plan with company contributions

• Life insurance and short- and long-term disability coverage

• HSA/FSA options and an Employee Assistance Program (EAP)

• Paid time off including vacation holidays and personal days

• Weekly pay employee discounts and more

Equal Employment Opportunity & Pre-Employment Requirements

We are an equal opportunity employer and make employment decisions without regard to sex age race religion national origin citizenship status sexual orientation gender identity disability or military service history. To request reasonable accommodation contact

All candidates who receive a written offer of employment must successfully complete a background check and drug screening in accordance with our company policy. For roles involving driving a company vehicle a Motor Vehicle Record (MVR) check will also be conducted to determine insurability. This employer participates in E-Verify and will use Form I-9 information to confirm employment authorization with the federal government.