Solution Manager

Lighthouse Technology Services is partnering with our client to fill their Solution Manager position! This is a direct placement opportunity and will be onsite in Buffalo NY. No C2C or subcontracting arrangements will be considered.

What Youll Be Doing:

• Serve as the critical link between customer needs market intelligence and product innovation
• Conduct deep industry research and engaging directly with mining and oil & gas stakeholders to identify high-value opportunities in screening and separation technology
• Lead Voice of the Customer (VoC) discovery sessions with plant managers process engineers and industry stakeholders to uncover hidden pain points and translate technical challenges into clear market requirements
• Conduct exhaustive research into minerals processing verticals to identify unmet needs and scout new markets
• Partner with internal technical and R&D teams to bridge the gap between complex customer needs and product development priorities translation insights from the field to guide innovation initiatives
• Collaborate with analysts and product experts to provide industry-specific assumptions and ROI data required to validate new innovation projects
• Draft Market Requirements Documents (MRDs) that define market problems use cases and success metrics
• Monitor and synthesize key industry trends including ore grades regulatory drivers environmental pressures and operating cost challenges to inform commercial and product strategy
• Maintain competitive intelligence on traditional and emerging competitors to support product positioning and innovation priorities across mining and oil & gas sectors
• Travel up to 30% of the time to customer sites field locations and mining operations to maintain direct market pulse and strengthen industry relationships

What Youll Need to Have:

• 3-5 years of direct hands-on experience in minerals processing mining engineering or industrial manufacturing
• Deep technical and commercial knowledge of mining operations ideally with direct experience working in mines or education from a mining-focused program
• Direct experience with wet/dry screening technology or separation equipment is highly preferred
• Proven ability to bridge complex engineering concepts and commercial value
• Exceptional written and verbal communication skills
• Demonstrated ability to conduct high-level discovery sessions and aggregate complex information into actionable insights for leadership and technical teams
• Bachelors degree in Engineering (Mechanical or Mining preferred) or Business Strategy
• Demonstrated ability to quickly master new complex industrial sectors and translate market knowledge into clear product requirements and business cases

Pay Range: $00/year

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