Head of Product Performance
Raleigh, WV - USA
Job Summary
About the Role:
Grade Level (for internal use):
13The Team:The Product Performance group manages the operational framework for the entire product organization within MIs Enterprise Solutions. This team designs and manages the processes data analytics and tool ecosystems that enable our product teams to build launch and scale enterprise solutions effectively and consistently. Comprised of the Product Delivery and Product Operations teams we are the driving force behind the delivery of superior solutions for our customers.
Responsibilities & Impact: As the Head of Product Performance you will directly influence how our products go to market and perform. By streamlining the product development lifecycle and leveraging data-driven insights you will accelerate product delivery enforce cross-functional alignment and drive user adoption. Your leadership ensures that our product strategy and operational investments translate directly into measurable efficiency and growth. This role drives organizational efficiency and builds the enterprise-wide muscle memory for world-class product delivery.
Lead scale and mentor the Product Performance function including the Product Delivery and Product Operations teams empowering them to execute on complex organizational objectives.
Set the strategic vision and framework for the product development lifecycle (PDLC) and oversee the governance of key operating rituals (e.g. Annual Planning Quarterly Business Reviews Product Kick-Offs Demo Days etc.).
Direct the framework and strategic approach for critical Tier 1 product launches enabling your team to build world-class go-to-market products with a delivery-first mindset.
Champion a data-driven culture at the executive level by guiding the analytics teams strategy in leveraging tooling and usage platforms to surface actionable insights and translate data into high-level business strategies.
Define the strategic roadmap for the product organizations operational tool stack and act as the executive sponsor for data integrity initiatives to establish a single source of truth (e.g. in Aha! Roadmap Pendo Bloomfire).
Facilitate the learning paths of both internal and external stakeholders through the support and maintenance of our learning platforms and help documentation.
Ensure internal and external roadmaps clearly articulate strategic product direction.
Champion the strategic integration of AI solutions to accelerate the PDLC sponsor targeted proof-of-concepts and drive the vision for the operational efficiency of AI tools.
Act as a strategic partner to Product Leads and senior executive leadership ensuring teams are properly supported process improvements are adopted and segment-specific business needs are met.
Compensation/Benefits Information (US Applicants Only):
S&P Global states that the anticipated base salary range for this position is $127470 to $207700. Base salary ranges may vary by geographic location.
In addition to base compensation this role is eligible for additional compensation such as annual incentive bonus plan.
This role is eligible to receive additional S&P Global benefits.
What Were Looking For:
Experience in leadership role managing Product Operations Product Management Program Management or Go-to-Market teams preferably in enterprise software or financial services.
Proven track record of building mentoring and leading high-performing multi-disciplinary teams.
Strategic understanding of the product development lifecycle (PDLC) and the ability to design govern and implement effective operating rhythms at an enterprise scale.
Strong executive-level analytical mindset with the ability to direct analytics strategy and interpret complex data insights to drive business decisions.
Experience acting as an executive sponsor to drive enterprise-wide change management and the adoption of product management ecosystems.
Demonstrated ability to lead through influence fostering a culture of collaboration transparency and continuous improvement across a highly matrixed organization.
Strategic thinker with an AI-first vision and experience applying AI concepts to improve organizational operating efficiency.
Exceptional executive communication presentation and stakeholder management skills.
Flexible Working (optional)
We pride ourselves on our agility and diversity and we welcome requests to work flexibly. For most roles flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.
Return to Work
Have you taken time out for caring responsibilities and are now looking to return to work As part of our Return to Work initiative (link to career site page when available) we are encouraging enthusiastic and talented returners to apply and will actively support your return to the workplace.
About S&P Global Market Intelligence
At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.
For more information visit In It For You
Our Mission:
Advancing Essential Intelligence.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:Know Your Rights: Workplace discrimination is illegal
Required Experience:
Director
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