AI Platform Engineer

The AI Platform Engineer is responsible for designing building and operationalizing the organizations AI platform capabilities across cloud infrastructure enterprise systems and customer-facing digital platforms. This role serves as a technical leader within the IT organization and partners closely with Digital Development Enterprise Systems Operations and business stakeholders to create scalable secure and reusable AI-enabled platform services that enhance both internal operations and external digital user experiences.

A core function of this role is establishing and evolving the organizations AI Service Layer and supporting platform architecture including AI orchestration services reusable APIs customer-specific deployment models and scalable cloud-native platform serviceswhile ensuring scalability maintainability operational reliability and security across environments.

This role bridges AI engineering cloud architecture SaaS platform engineering DevOps collaboration and enterprise data enablement to ensure AI capabilities can be consistently deployed integrated governed and scaled across both enterprise operations and customer-facing digital platform experiences. This is a REMOTE position.

RESPONSIBILITIES

AI Platform Architecture & Engineering: Design develop and maintain reusable AI platform services and infrastructure components that support enterprise AI initiatives and customer-facing digital platforms including AI APIs orchestration services retrieval-augmented generation (RAG) pipelines prompt management vector search capabilities model integration frameworks and reusable backend AI services.

Digital Platform AI Enablement: Design and implement AI capabilities that enhance customer-facing digital platforms and SaaS applications including intelligent workflows conversational interfaces recommendation systems predictive insights automation services and AI-assisted user experiences. Partner closely with frontend backend and UX teams to ensure AI capabilities are seamlessly integrated into unified digital platform experiences.

AI Service Layer Development: Build and maintain a centralized AI Service Layer that standardizes how enterprise systems digital platforms and SaaS applications consume AI capabilities ensuring reusable patterns for model access prompt orchestration logging security governance and scalable AI integration across customer-facing and internal solutions.

Enterprise Data & AI Enablement: Partner closely with Data Integrations Engineering and Enterprise Systems teams to ensure enterprise data assets are accessible structured secure normalized and optimized for AI and analytics workloads across both internal and customer-facing systems.

SaaS Platform Architecture & Deployment Support: Support scalable multi-tenant and customer-specific SaaS deployment models including customer environment provisioning standards AI service deployment architecture database isolation strategies deployment automation and platform scalability best practices.

Technical Leadership & Cross-Functional Collaboration: Collaborate closely with DevOps Backend Engineering Data Integrations Enterprise Systems Frontend Development and UI/UX teams to define scalable AI integration standards reusable AI-enabled development patterns and AI platform best practices across the organization. Partner with business departments including Operations Sales R&D and other functional teams to identify opportunities for AI-enabled process improvement intelligent automation predictive insights and enhanced digital platform capabilities that align with organizational objectives and operational needs.

QUALIFICATIONS
The successful candidate will have significant experience designing and operationalizing scalable cloud-based AI and platform engineering solutions with the ability to bridge AI systems cloud infrastructure SaaS platform architecture enterprise data integration and customer-facing digital experiences.

Specifically the candidate should have:

• Bachelors degree in Computer Science Software Engineering Artificial Intelligence Data Engineering or related field.
• 5 years of experience in AI engineering machine learning engineering AI platform development or related technical roles.
• Demonstrated experience building and deploying AI-enabled applications AI services or customer-facing AI capabilities in production environments.
• Strong proficiency in Python SQL REST APIs and AI service development.
• Experience designing and deploying AI/ML services using Azure Anthropic vector databases or related AI tooling.
• Experience integrating AI capabilities into customer-facing web applications SaaS products or digital platform experiences.
• Familiarity with scalable SaaS application architectures API integration patterns and AI orchestration workflows.
• Familiarity with relational databases secure data access concepts and customer-aware data architectures.
• Strong analytical systems-thinking and problem-solving capabilities.
• Ability to clearly communicate technical concepts and AI solution designs to both technical and non-technical stakeholders.
• Ability to work independently and collaboratively within cross-functional teams including Backend Engineering Frontend Development DevOps Data Integrations and UI/UX.
• Willingness to travel occasionally (approximately 10%).

PREFERRED

• Masters degree in Computer Science Artificial Intelligence Data Engineering or related field.
• Experience building enterprise AI service layers AI orchestration platforms or reusable AI-enabled application services.
• Experience integrating AI capabilities into customer-facing SaaS applications or digital platform experiences.
• Experience with Azure AI Services Azure Functions Azure SQL Azure Data Factory Event Grid Service Bus or related Azure platform services.
• Experience working within scalable SaaS application environments and customer-aware deployment models.
• Experience with observability monitoring logging and operational support for AI-enabled services.
• Experience implementing secure AI governance model access controls and operational AI best practices.
• Experience mentoring engineers or providing technical leadership across cross-functional development teams.
• Relevant Azure AI or cloud-related certifications.

USALCO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law. As a general policy USALCO does not offer employment visa sponsorships upon hire or in the future.

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