Child and Family Community Support Specialist Nebraska CCBHC

At Heartland Family Service we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects ofworking with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities and like a fast pace collaborative and team-oriented environment then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

This position is a Community Support Specialist with an emphasis on working with children adolescents and their families. Community support services provide skill-based rehabilitative and supportive interventions to children and adolescents experiencing significant mental health symptoms and functional impairments. Services are delivered in the childs natural environment primarily the home and community and include structured skill-building modeling coaching behavioral support and reinforcement of treatment interventions identified through the childs treatment plan and clinical recommendations.

The Community Support Specialist assists the child and their parent/caregiver in learning and practicing skills that reduce symptom severity improve functioning strengthen family supports and help prevent the need for a higher level of care. Services are delivered under the direction and supervision of qualified licensed behavioral health professionals in accordance with Medicaid agency and program standards. This position requires sound judgment strong relationship-building skills active caregiver engagement and the ability to provide consistent skill-based interventions in community-based settings.

Compensation: between $19.74 and $23.54 per hour (wage is determined by total years of relevant experience)
Work Schedule: 37.5 hours per week

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MINIMUM QUALIFICATIONS

• Must be 21 years of age
• Minimum of:
  • Two years of experience working with children/youth or
  • Two years of education in a human services field or
  • A combination of education and experience (one year of education may substitute for one year of experience).
• Valid Drivers License and acceptable driving record.
• Ability to work in homes schools and community settings.

PREFERRED QUALIFICATIONS

• Experience in case management care coordination rehabilitation services or community-based behavioral health services.
• Experience working with children or families impacted by trauma behavioral health disorders foster care involvement school behavioral challenges or family system stressors preferred.
• Familiarity with behavioral management crisis de-escalation and trauma-informed interventions.
• Understanding of child development family systems and behavioral health symptoms.
• Proficiency with Microsoft Word Excel and electronic documentation systems.

Essential Duties and Responsibilities

• Build rapport with children adolescents and families to establish supportive treatment-focused working relationships grounded in trauma-informed care.
• Provide skill-building and rehabilitative interventions aligned with the treatment plan and clinical recommendations including coping skills emotional regulation social skills communication skills problem-solving skills behavioral management and successful participation within home school and community environments.
• Teach model and practice positive behavior support strategies supervision strategies routines communication skills and de-escalation techniques with parents/caregivers.
• Support skill development and behavioral interventions that improve the childs ability to function successfully within the home school and community environments.
• Participate in treatment planning and care coordination by communicating observed strengths barriers caregiver concerns progress and functional needs to the treatment team.
• Support children and caregivers in practicing and implementing interventions during sessions and within real-life settings and routines.
• Provide caregiver coaching and skills training related to communication supervision emotional regulation support behavioral reinforcement routines problem-solving and implementation of treatment strategies within the home environment.
• Assist caregivers in understanding implementing and maintaining skill-based and behavioral support strategies outside of sessions.
• Provide crisis support de-escalation assistance safety planning support and appropriate communication with supervising clinical staff during behavioral health crises.
• Recognize and appropriately escalate safety concerns abuse/neglect concerns suicidal or homicidal statements behavioral escalation and other high-risk situations in accordance with agency policy and mandated reporting requirements.
• Coordinate and communicate with therapists clinical supervisors schools foster care providers medical providers guardians and other child-serving systems as appropriate and authorized to support continuity of care and treatment consistency across environments.
• Ensure all required documentation including progress notes treatment updates supervision contacts releases of information and assessments is accurate timely and compliant with Medicaid agency and accreditation standards.
• Complete documentation service notes and required communication within established timelines and according to agency expectations.
• Participate in required supervision with supervising practitioners and collaborate regarding service delivery treatment interventions member progress and clinical direction.
• Provide services in homes schools foster homes and community settings while maintaining safety professionalism confidentiality and adherence to agency protocols.
• Ensure active parent/caregiver engagement throughout Community Support sessions and treatment interventions.
• Demonstrate knowledge of community resources school support family systems and agency programs to support child and family needs.
• Work independently with appropriate judgment while also collaborating effectively as part of a multidisciplinary treatment team.
• Utilize trauma-informed person-centered culturally responsive recovery-oriented and family-focused practices in all service delivery.
• Maintain reliability punctuality consistency and professionalism in scheduling attendance documentation communication and reporting responsibilities.
• Maintain professional respectful and collaborative interactions with clients families staff referral sources volunteers and community partners.
• Abide by all programs Medicaid agency confidentiality and safety policies procedures and requirements.
• Participate in ongoing training supervision and professional development opportunities related to child and family behavioral health services.
• Develop and maintain positive working relationships with clients referral sources service agencies schools and community partners encountered in the course of work.
• Develop and maintain a personal self-care plan to support effective service delivery and professional wellness.
• Contribute to agency community engagement and outreach efforts when appropriate.
• Perform essential job functions on the agencys physical work site and within approved community-based settings as required.
• Perform other program-related duties as assigned.

Required Experience:

IC