Founding Senior HR Generalist People Operations Lead

FOUNDING SENIOR HR GENERALIST / PEOPLE OPERATIONS LEAD

Overview

We are hiring our first dedicated HR professional to own and strengthen core HR operations as the company continues to grow. This is a greenfield opportunity to bring clear ownership and scalable processes to a function currently shared across Operations and the business. The role is hands-on and execution-focused. You will own the day-to-day HR function with emphasis on employee lifecycle management compliance and effective partnership with benefits providers and employment counsel. Building strong operational foundations is the immediate priority. Once fundamentals are in place there is an appetite to expand into broader people initiatives such as culture manager enablement and employee experience.

About the Company

The company builds AI agents for the worlds largest B2C companies across voice chat and email. They recently closed a $61M Series A and were named a top AI company by Forbes. The team runs lean ships fast and is scaling toward becoming the enterprise standard for AI-powered automation.

What Youll Own

Own the full employee lifecycle: onboarding end to end (equipment accounts orientation first-week experience) role changes offboarding and terminations

Maintain employment documentation and records including offer letters employment agreements and separation materials

Keep HRIS clean current and accurate as the source of truth

Serve as the primary internal owner for HR processes including when working with external vendors and outside counsel

Apply working knowledge of California employment law to guide HR decisions especially around in-person workplace requirements

Handle employee transitions terminations and severance with consistency care and sound judgment

Serve as the go-to owner for benefits administration (health retirement) and manage relationships with brokers and providers

Partner closely with Finance and sometimes take the lead on payroll accuracy and compliance

Build and document HR workflows that scale with the business introducing structure where processes are currently informal or evolving

As the function matures take on broader people programs (performance management manager enablement employee experience)

Requirements Must Have

Experience at a venture-backed company with $10M in funding; this experience should ideally be the candidates most recent role

48 years of HR experience (flexibility for candidates whose early career was in office management or recruiting coordination before moving into HR)

Prior experience as a first or second HR hire at a Series A or B venture-backed startup; one-of-one or one-of-two ownership is the signal

California employment law fluency with familiarity with in-person workplace considerations

Strong HRIS fluency (Rippling a plus) and ability to keep the system clean as the source of truth

Strong understanding of payroll fundamentals with experience partnering with or leading payroll providers

Demonstrated experience handling employee transitions terminations and severance in a thoughtful compliant way

Comfortable being the primary HR owner in a fast-moving environment with the discernment to bring in counsel or partners when the stakes require it

Based in the SF Bay Area and willing to work in-person 5 days a week

Requirements Nice to Have

Rippling specifically

Experience supporting a significant sales team (OTE accelerators multipliers commission complexity)

Multi-state or international employment exposure

Experience building or supporting performance management processes

Prior exposure to broader People Ops work (manager enablement engagement culture programs)

Compensation

Base Salary: $160000 - $185000

Benefits & Perks

Daily catered lunch

Dinner stipend

$150 monthly wellness benefit

401(k) plan

Commuter benefits

Medical dental and vision coverage

Interview Process

1. Application Review

2. Intro Screen

3. Role Evaluation/Technical Interview

4. THT/Case Study

5. Onsite

6. Final Round - Executive

7. Offer