Event Cashier Lead
Redmond, WA - USA
Job Summary
Summary
About the Role:Marymoor Park hosts a variety of special events to our diverse community. The primary function of the Event Cashier Lead is to provide excellent customer service while overseeing the collection of parking fees. Leads help monitors traffic flow during events assures that safety procedures are followed and communicates with staff and supervisors both during and after the event. Leads also collect parking fees from vehicles as needed provide general event and park information to patrons and troubleshoot customer service issues. This position provides input on the performance of cashiers and assists with reconciling revenue collected and bank deposits.
About the Team:Marymoor Park is cherished by King County residents of all ages and interests for the myriad of year-round recreation opportunities it offers and for its rich natural setting in the highly populated area at the north end of Lake Sammamish.
Commitment to Equity Racial and Social Justice:King County named after Dr. Martin Luther King Jr. is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity racial and social justice making it a foundational and daily expectation for all employees. As a Lead Event Cashier you will actively apply these principles in all aspects of your work. Learn more about our commitment at Duties
What You Will Be Doing:
- Train and equip the cashier team with the necessary skills tools and resources to ensure smooth and efficient operations while on duty.
- Oversee cashiers while in the field assign locations designate breaks and assure safety of the team.
- Collect parking fees from vehicles entering lots.
- Provide excellent customer service and troubleshoot customer service issues in the field.
- Perform reconciliation duties verify revenue totals and prepare bank deposit.
Experience Qualifications Knowledge Skills
Qualifications You Bring:
- Minimum two years experience money handling/cashiering at Marymoor Park events.
- Skill in providing excellent customer service to a diverse customer base.
- Ability to provide clear and respectful communications.
- Basic math skills and money-handling experience with understanding of general accounting procedures.
- Skill in providing and following oral and written instructions.
- Skill in establishing and maintaining positive working relationships with other employees.
Competencies You Bring:
- Communicates Effectively Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Ensures Accountability Hold self and others accountable to meet commitments.
- Instills Trust Gain the confidence and trust of others through honesty integrity and authenticity.
- Manages Conflict Handle conflict situations effectively with a minimum of noise.
Required Licenses:
WA State Drivers License.
Supplemental Information
Working Conditions:
- Work Location:Marymoor Park 6046 W. Lake Sammamish Pkwy NE in Redmond WA
- Work Schedule: The work schedule for this position is flexible; primarily evenings and weekends depending on the event. This position allows you the option of choosing the events that works best for your schedule. This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible.
- Union Representation: This position is not represented by a union.
Physical Requirement:
- Position requires long hours outdoors in all types of weather.
- Must have the ability to stand for up to three hours at a time outdoors in all weather conditions.
- Ability to lift up to 30 pounds.
Application and Selection Process:This position is open to candidates who havetwo years experience money handling/cashiering at Marymoor Park events.
Application materials will be screened for clarity completeness and alignment with the experience qualifications knowledge and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews.
To apply submit acomplete application. However please be aware that cover letters resumes and other documents wont be considered during minimum qualification screening.
Who to Contact: For more information regarding this recruitment please contact Patty Jurgens atDiscover More About the Parks Division:Visit our website and check us out atFacebook Twitter Instagram and Flickr.
Discover More About DNRP: Visit our websiteexplore aninteractive mapof our recent accomplishments and check us out atFacebookX (formerly Twitter)LinkedInTikTokInstagramYouTubeand Keeping King County Green News.
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Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.