SVP Meetings and Events

• Lead a multi-level organization of Vice Presidents Senior Directors Team Leads and planning teams responsible for executing complex programs for clients.
• Champion Etherios operational excellence through consistent adoption of Standard Operating Procedures tools templates and service standards.
• Ensure programs are executed with creativity operational discipline measurable results and exceptional client service.
• Reinforce Etherios commitment to Unreasonable Hospitality ensuring each client and attendee experience reflects extraordinary care and attention and aligned with clients success matrix.
• Develop or work with partners to create AI driven processes that allow for more time to be spent on creativity consultation and strategy.

• Lead and mentor Vice Presidents Senior Directors and Team Leads responsible for planning and delivering client programs.
• Conduct weekly leadership meetings and individual check-ins with direct reports to review priorities operational challenges and performance.
• Ensure leaders are coaching and supporting their teams while maintaining high operational standards.
• Create alignment across teams and verticals to ensure consistent knowledge share and delivery of Etherio programs.
• Support leadership development succession planning and career growth for emerging leaders.

• Ensure adherence to Etherios Standard Operating Procedures (SOPs) tools templates and etiquette guide across all programs.
• Oversee consistent execution of program phases from SOW scope and pricing kick-off planning on-site operations through final reconciliation and formal wrap-up.
• Ensure Program Specifications are reviewed by Team Leads at least two weeks prior to program execution.
• Identify opportunities to enhance processes planning efficiency and service quality.
• Implement improvements that raise the standard of service across planning on-site operations and post-program reporting.

• Serve as an executive presence for key client relationships and high-profile meetings.
• Attend program kick-off meetings strategic planning sessions and wrap-up meetings when possible.
• Ensure teams deliver strategic consultative planning that exceeds client expectations.
• Collaborate with Account Executives to strengthen relationships and expand opportunities within client accounts.
• Champion a client-centric culture where thoughtful gestures and proactive service differentiate Etherio.

• Ensure programs are delivered within approved budgets while maintaining quality and client satisfaction.
• Partner with Account Executives and Team Leads to align pricing scope and resource allocation.
• Monitor financial performance across programs to ensure profitability and operational efficiency.
• Provide guidance on vendor negotiations cost management and financial discipline.

• Drive full adoption of Etherios Strategic Partner Alliance Program across all applicable programs.
• Ensure teams utilize approved partners and sourcing platforms including Reposite.
• Promote strong relationships with strategic partners to enhance creativity service quality and purchasing power.
• Address performance issues and identify opportunities for improved partnerships with VP over the Strategic Alliance Partner Program.

• Ensure all team members follow their individual training and professional development plans.
• Partner with the VP of Training and Professional Development to measure progress and leadership growth.
• Provide mentorship and coaching to senior leaders and emerging talent.
• Support industry certifications training and leadership development initiatives.

• Lead the evolution of Etherios operational delivery model to support growth and scalability.
• Maintain oversight of the health of the client portfolio including satisfaction profitability and growth potential.
• Identify risks service gaps or opportunities within client programs and develop strategic solutions.
• Support succession planning and leadership pipeline development across the organization.

• Lead through a servant leadership philosophy that empowers team members and removes obstacles to success.
• Ensure Etherios core values guide how teams collaborate serve clients and support one another.
• Champion the principles of Unreasonable Hospitality in every aspect of program delivery.
• Recognize and celebrate examples of exceptional service that reinforce Etherios culture.

• Maintain awareness of industry trends emerging technologies and innovative program strategies.
• Support partnerships with industry organizations vendors and strategic partners.
• Identify opportunities to enhance client experiences and operational efficiency through new ideas and technologies.

• 15 years of leadership experience in meetings events or incentive travel.
• Proven experience managing large planning teams and complex programs.
• Strong financial acumen with experience managing budgets pricing and profitability.
• Executive presence and ability to work with senior client stakeholders.
• Deep command of end-to-end event delivery (strategy creative/production sourcing logistics reg/attendee tech on-site ops).
• CMP CMM CIS CITP or other industry certifications preferred.

• Must be able to remain either in a stationary sitting position for extended periods (such as when working in the office) while also being able to stand and/or move for extended periods (such as when executing events onsite).
• Need to lift carry push or drag boxes or equipment up to 30 lbs.
• Frequently moves inside the office to access filing cabinets office machinery etc.
• Need to adapt and function in various physical settings (for example conference centers indoor and outdoor spaces).
• Occasionally required to position self in a stooping kneeling or crouching manner.
• Frequently communicates with others and must be able to exchange accurate information in these situations.
• Frequently uses computers and other electronic equipment.

• Medical dental vision and more.
• 401(k) with matching.
• Generous paid time off.
• Flexible and hybrid work schedules.

Required Experience:

Senior Exec