Executive AssistantProgram Support Administrator

Crossnore

Job Location:

Winston Salem, NC - USA

Yearly Salary: $ 50000 - 58000

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Program Support Administrator

Location/Schedule:Winston-Salem NC; Typical hours are 1st shift Monday-Friday with some weekend/evening hours depending upon events/program needs. May be office based or hybrid option flexibility required to travel for necessary meetings.

Your Impact:As the Program Support Administrator at Crossnore Communities for Children you will serve as a critical operational partner to the Chief Program Officer (CPO) and the Program Leadership Team. This is a high-level administrative and operational support role - not a direct service or teaching position. Your work happens behind the scenes ensuring leaders are prepared priorities move forward and communication flows effectively across the organization.

In this role you will:

Keep leadership aligned organized and focused on strategic priorities
Manage complex schedules communications and competing demands
Coordinate and track key projects that impact programs and services
Build systems and processes that improve efficiency and reduce gaps
Your ability to anticipate needs exercise sound judgment and execute at a high level will directly support the organizations ability to serve children and families.

Education/Experience/Licensure:

Bachelors degree required.
5 years of full time experience required in administrative operational functions including general office tasks calendar scheduling record keeping with knowledge of finance and task management.
Experience supporting Program and Executive level teams/individuals required.
Experience with social services organizations schools or medical fields is highly preferred.
A relevant combination of education and experience may be considered.

Skills and Competencies:

Technical & Administrative Skills

Executive administrative support
Project management ( or similar tools)
Calendar and schedule management
Microsoft Office Suite (Excel PowerPoint Word)
Google Workspace (Docs Sheets Drive)
Virtual meeting platforms (Zoom Teams)
Data tracking reporting and presentation development

Core Professional Competencies

High-level organization and time management
Multitasking and prioritization in fast-paced environments
Strong written and verbal communication
Professional correspondence and stakeholder communication
Relationship management and cross-functional collaboration

Leadership Support & Strategic Skills

Anticipating leadership needs
Independent judgment and decision-making
Process improvement and workflow optimization
Project coordination and execution
Problem-solving under pressure

Personal & Cultural Competencies

Confidentiality and discretion
Emotional intelligence and professionalism
Adaptability and flexibility
Passion for youth families and trauma-informed care
Creativity and continuous improvement mindset
Ability to work across diverse teams and backgrounds

Key Responsibilities:

Program Support & Leadership Coordination

Manage daily workflow of the Chief Program Officer (CPO) to ensure priorities move forward
Serve as a key liaison between the CPO Program Leadership Team and stakeholders
Anticipate needs solve problems proactively and manage competing priorities
Coordinate and track projects using tools like
Support cross-team collaboration and communication across program areas

Project Management & Operations

Lead and support special projects from planning through execution
Create systems and processes to improve communication and efficiency
Track progress deadlines and deliverables across initiatives
Prepare reports presentations and data summaries

Administrative & Executive Support

Manage calendars meetings travel and logistics
Draft and manage correspondence including sensitive communications
Prepare agendas take meeting minutes and ensure follow-up
Coordinate events meetings and program-related activities
Monitor and triage email communication for follow-up and action

Relationship & Stakeholder Support

Serve as a professional point of contact for internal and external partners
Support relationship-building efforts aligned with strategic goals
Provide high-level customer service to staff partners and community members

Confidentiality & Professional Standards

Maintain strict confidentiality across all organizational matters
Exercise sound judgment and discretion in all interactions
Operate with professionalism across all levels of the organization

Hiring Range:$50000 to $58000 annually

Benefits:

Defined Contribution Benefits Plan including options for:
- Health/Dental/Vision Insurance- $0 copay for mental health visits with our health insurance
- Life Short-Term Disability and Long-Term Disability plans
- Critical Illness and Accident coverage options
- Flexible Spending Plan
401k with employer match (up to 6%)
Paid Parental Leave - Based on Tenure
Ongoing Training
20 Days PTO 11 Paid Holidays

Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications please refer to the detailed job description which can be sent to you upon request.

Required Experience:

Program Support AdministratorLocation/Schedule:Winston-Salem NC; Typical hours are 1st shift Monday-Friday with some weekend/evening hours depending upon events/program needs. May be office based or hybrid option flexibility required to travel for necessary meetings. Your Impact:As the Program Suppo...