Front Desk Patient Care Coordinator

American Dental Associates Multiple Chicagoland Locations

American Dental is hiring aFull-Time Front Desk Patient Care Coordinator to join our growing dental team. This position is a great opportunity for someone with experience in reception administration or customer service who is looking for a stable long-term career in a professional healthcare environment.

No dental experience is required we provide full training on dental insurance dental terminology Dentrix software scheduling treatment plan conversations and daily front office systems.

We are looking for someone who is reliable organized friendly and comfortable working with patients answering phones discussing financial information and helping keep the office running smoothly.

Why Join American Dental

• Full-time position with consistent hours
• No dental experience required paid training provided
• Opportunity to build a long-term career in healthcare
• Multiple Chicagoland locations for commute flexibility
• Supportive team-oriented work environment
• Bonus opportunities based on performance
• Growth opportunities as our company continues to expand

Key Responsibilities:

• Greet and check in patients in a professional and friendly manner
• Answer incoming phone calls and schedule appointments
• Assist patients with general questions and next steps
• Help review treatment plans and explain financial information with guidance
• Support patient check-out and appointment follow-up
• Maintain organized and accurate front desk records
• Use Google Drive Google Docs and Excel for daily office tasks
• Learn and use Dentrix dental software
• Support daily front office operations
• Work closely with doctors assistants and team members to create a 5-star patient experience

Qualifications:

• Reception administrative or customer service experience required
• Professional friendly and dependable
• Strong communication and customer service skills
• Comfortable using computers and office technology
• Comfortable having financial conversations with patients
• Detail-oriented and able to multitask
• Willingness to learn dental insurance terminology and software systems
• Positive attitude and desire to grow with the team
• Bilingual skills are a plus but not required

Benefits Include After Waiting Period:

• Paid time off and paid holidays
• Paid lunch breaks
• Flexible schedule
• Health insurance
• 401(k) with employer match
• Employee discounts on dental services
• On-the-job training and development
• Bonus incentives
• Location Options:

*Archer
5342 S. Archer Ave.
Chicago IL 60632

*Fullerton / Lincoln Park
1610 W. Fullerton Ave.
Chicago IL 60614

*Central
2955 N. Central Ave.
Chicago IL 60634

*Palos Heights
13303 S. Ridgeland Ave.
Palos Heights IL 60463

*Lawrence / Lincoln Square
2409 W. Lawrence Ave.
Chicago IL 60625

*Grand / River West
824 W. Grand Ave.
Chicago IL 60642

*Downtown Loop / Dearborn
33 N. Dearborn St. Suite 2400
Chicago IL 60602

Learn more about us at

If you are friendly dependable organized and ready to grow in a healthcare setting we would love to meet you.

Apply today and join a team focused on excellent patient care teamwork and growth!