CX & Transformation Intern (fmd)
Job Summary
Duration: 6 months
Are you a curious self-driven student or recent graduate passionate about solving real-world problems Join Axpo Iberias CX & Transformation team and immerse yourself in digital innovation. Over four months youll gain hands-on experience contribute to impactful projects and develop career-defining skills.
What you will do:
Support transformation and digitalization projects within CX operations
Conduct process analysis and interviews to identify improvement opportunities
Assist in designing and documenting workflows and best practices
Gather organize and create clear structured documentation
Contribute to content creation and knowledge management initiatives
Support the implementation and testing of digital tools and platforms
Track project progress report findings and propose data-driven solutions
Collaborate with cross-functional teams to enhance customer experience
What you bring & who you are:
Currently pursuing or recently graduated from a STEM Degree (specialization in Digital Transformation is a plus)
Basic programming knowledge (Python and SQL preferred)
Experience in project management data analysis or process improvement
Familiarity with Agile methodologies CRM automation tools or digital platforms
Highly organized with strong attention to detail and documentation skills
Self-directed proactive and motivated to learn
Clear communicator with flexibility to adapt to dynamic project priorities
Fluent in Spanish (mandatory); advanced English skills preferred
About the team:
At Axpo Iberia our CX & Transformation team thrives on collaboration innovation and a shared commitment to improving customer experience. We value diverse perspectives and empower interns to take ownership of meaningful work ensuring a supportive environment for growth and learning.
At Axpo Group we are dedicated to fostering a culture of non-discrimination tolerance and inclusion. As an equal opportunity employer we welcome applications regardless of race and ethnicity gender identity and expression sexual orientation age disability as well as socioeconomic cultural and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone.
About Company
Axpo's ambition is to provide society with a sustainable future through innovative energy solutions. Axpo is the largest Swiss producer of renewable energy and an international pioneer in energy trading and the marketing of solar and wind power. More than 7,500 employees combine exper ... View more