CX & Transformation Intern (fmd)

Axpo Group

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profile Job Location:

Madrid - Spain

profile Monthly Salary: Not Disclosed
Posted on: 13 hours ago
Vacancies: 1 Vacancy

Job Summary

Duration: 6 months

Are you a curious self-driven student or recent graduate passionate about solving real-world problems Join Axpo Iberias CX & Transformation team and immerse yourself in digital innovation. Over four months youll gain hands-on experience contribute to impactful projects and develop career-defining skills.

What you will do:

  • Support transformation and digitalization projects within CX operations

  • Conduct process analysis and interviews to identify improvement opportunities

  • Assist in designing and documenting workflows and best practices

  • Gather organize and create clear structured documentation

  • Contribute to content creation and knowledge management initiatives

  • Support the implementation and testing of digital tools and platforms

  • Track project progress report findings and propose data-driven solutions

  • Collaborate with cross-functional teams to enhance customer experience

What you bring & who you are:

  • Currently pursuing or recently graduated from a STEM Degree (specialization in Digital Transformation is a plus)

  • Basic programming knowledge (Python and SQL preferred)

  • Experience in project management data analysis or process improvement

  • Familiarity with Agile methodologies CRM automation tools or digital platforms

  • Highly organized with strong attention to detail and documentation skills

  • Self-directed proactive and motivated to learn

  • Clear communicator with flexibility to adapt to dynamic project priorities

  • Fluent in Spanish (mandatory); advanced English skills preferred

About the team:

At Axpo Iberia our CX & Transformation team thrives on collaboration innovation and a shared commitment to improving customer experience. We value diverse perspectives and empower interns to take ownership of meaningful work ensuring a supportive environment for growth and learning.



At Axpo Group we are dedicated to fostering a culture of non-discrimination tolerance and inclusion. As an equal opportunity employer we welcome applications regardless of race and ethnicity gender identity and expression sexual orientation age disability as well as socioeconomic cultural and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone.

Duration: 6 monthsAre you a curious self-driven student or recent graduate passionate about solving real-world problems Join Axpo Iberias CX & Transformation team and immerse yourself in digital innovation. Over four months youll gain hands-on experience contribute to impactful projects and develop ...
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About Company

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Axpo's ambition is to provide society with a sustainable future through innovative energy solutions. Axpo is the largest Swiss producer of renewable energy and an international pioneer in energy trading and the marketing of solar and wind power. More than 7,500 employees combine exper ... View more

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